Boomi Global Customer Reference Manager - US Remote at Dell Technologies

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Are you ready to work on world changing technologies? Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the third year in a row in the Gartner Enterprise iPaaS Magic Quadrant and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes. Learn more at visitBoomi Careers.

Join us as a Global Customer Reference Manager on our Marketing team to do the best work of your career and make a profound social impact.

What you'll achieve

As a Global Customer Reference Manager, you will be responsible for managing and driving our strategic, top-tier customer reference program - a critical piece of our sales and marketing strategy. You should possess strong direct engagement skills with field sellers and customer success,cross-function internal stakeholders, and most critically, key customers. The ideal candidate would be highly organized and capable of managing multiple, complex streams under tight deadlines to ensure program success. The successful candidate will be responsible for overall support of the Customer Reference Program including customer outreach, tracking of program results and all program communications.

You will:
  • Develop relationships with key internal and external resources related to program
  • Own and maintain the database of reference contacts and materials and ensure its currency and hygiene
  • Make informed decisions and nominations for engaging specific references.
  • Collaborate on strategy for identifying target accounts for long-term development
Take the first step towards your dream career with Boomi
Essential Requirements
  • Minimum 2-5 years of direct management for customer reference marketing and/or building a similar customer relationship development program
  • Minimum 2+ years of program or project management. Have simultaneously managed multiple high priority tasks or projects with competing deadlines, across various departments
  • Customer-facing experience initiating and fostering relationships with customers
  • Worked cross-functionally (especially with Sales, Success, Engineering and Support) in a fast-paced environment
  • Excellent communication and interpersonal skills

Desirable Requirements
  • Experience managing a customer reference program or as a customer reference manager
  • Subject matter expertise in services and technology solutions
  • Strong analytical skills
  • Program and project management experience

Boomi is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind

Boomi is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Boomi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Boomi will not tolerate discrimination or harassment based on any of these characteristics. Boomi encourages applicants of all ages
More Information on Dell Technologies
Dell Technologies operates in the Information Technology industry. The company is located in Round Rock, TX. Dell Technologies was founded in 2022. It has 246171 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 606 open jobs at Dell Technologies, click here.
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