BestDrive Operations Manager at Continental (Salt Lake City, UT)

| Salt Lake City, UT
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Job Description

BestDrive, a wholly owned subsidiary of Continental, is quickly becoming the top choice among commercial trucking fleets for our high-quality products and exceptional service. BestDrive Commercial Tire Centers specializes in providing fleet customers with innovative tire solutions including award winning Continental and General Tire brand products, innovative commercial solution products such as ContiPressureCheck, and a wide array of multi-brand truck tires to address all market segments. Since our founding in 2010, we have opened 25 locations throughout the United States and continue to rapidly expand our footprint throughout the country.
The Retail Store Manager is responsible for running a BestDrive retail location. The Retail Store Manager will direct the day-to-day operations of the location, develop strategies to improve customer service, drive sales, increase profitability and grow the business. This individual is the main contact at the location and is responsible for store operational and people management requirements. The Retail Store Manager is responsible for working with their sales team to engage area fleets and tire users to promoting new tires, retreads and tire services. Essentially you will be running a small business with a solid company and brand behind you. You will supervise and direct your team; making operational and staffing decisions while ensuring top-tier service.

Essential Duties:• Oversee daily store operations, supervise employees and manage inventory• Managing all location staff functions in order to provide exceptional customer service while maintaining the financial integrity of the Company. • Obtain annual/monthly sales and production objectives to ensure profitability. • Responsible for protecting assets within your area of responsibility, including, but not limited to: inventory, accounts receivable, trucks, and equipment, with the ultimate goal of reducing operating costs.• Recruit, train, develop and motivate your employees• Learn and work through the existing business operating system for billing of above sales channels• Maintain an acceptable profit margin• Maintains staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting• Manage all safety, health and environmental processes by conducting safety huddles, leading by safety first, and reporting and sending all required paperwork for any injuries and accidents to management.• Ensure compliance with all local, state, and federal laws• Develop successful sales plans to grow profitability• Solicit commercial truck tire accounts in the store location and surrounding areas• Responsible for the sale of new truck tires, retreads and services• Maintain current accounts with regular sales calls and follow up to accounts• Assist in quarterly inventory while maintaining security of products and control measures.• Must be available to work rotating shifts, potentially nights and occasional weekends.

Job Requirements

Required Qualifications: • Must be 18 years or older• High School Diploma or equivalent • Valid Driver's license in good standing• 5+ years' experience in the tire industry• 2-5 years' experience managing and leading people and/or projects• Excellent written and oral communication skills.• Basic math skills• Attention to detail • Multitasking

Preferred Qualifications: • College Degree• 7+ years' experience in the tire industry• 5+ years' experience managing and leading people • 3+ years in retail tire sales• TIA Certification• Retread tire knowledge• Microsoft Office - Intermediate
Work Environment & Physical Requirements• Work hours are generally 7am-5pm Monday - Friday. Saturday and evenings as needed; may have little to no advance notice.• This position operates in all types of indoor and outdoor work environments, therefore exposure to heat and cold is to be expected.• While performing the duties of this job, employee is regularly required to stand, bend, climb, lift and walk. • Required to handle hazardous materials and wear various forms of protective equipment (safety shoes, gloves, protective eyewear, etc.). Comply with OSHA and MSHA regulations and safety requirements. • Required to lift 75-100 lbs. routinely; may be required to occasionally lift, up to 150 lbs. individually.

About Continental

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.
More Information on Continental
Continental operates in the Automotive industry. The company is located in Fairlawn, OH, Auburg Hills, MI, Deer Park, IL, Lincoln, NE, Charlotte, NC, Fort Mill, SC, Morganton, NC and New Braunfels, TX. Continental was founded in 1871. It has 70516 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 146 open jobs at Continental, click here.
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