Company Description

Informa Markets provides customers and partners around the globe with opportunities to engage, experience, and do business through live, virtual, and hybrid events, specialist digital content, and actionable data solutions. People are at the heart of Informa Markets. Our business thrives on the passion and entrepreneurship of our 4,000+ colleagues, who deliver over 500 international events and brands in more than 40 countries across the globe. Using our industry insight, comprehensive portfolio of markets, content, and digital resources, we are passionate about creating platforms for our customers to connect and shaping environments that enable businesses to flourish. 

Job Description

What You’ll Get To Do As An Associate Operations Manager  

·Be an integral part of a team working on planning and executing a major, industry-leading event. 

·Communicate with exhibitors and sponsors for assigned events, ensuring that communication is timely, clear, and consistent with show guidelines.

·Work with vendors, contractors, and specialty service providers to develop timelines and create/review/ modify orders for services.

·Be the “owner” of specific processes related to the operations management of an event, including (but not limited to): sponsorship fulfillment, Exhibitor Appointed Contractor (EAC) management, international exhibitor insurance management, signage planning, and creation, Exhibitor Service Manual (ESM) management, and conference operations.

·Become an expert on Informa’s sustainability, health & safety, and other initiatives and be a driving force to bring them to life at our events.

·Deliver memorable and valuable experiences while working within a specified budget. 

·Oversee the onsite execution of assigned areas on events; serve as an area-lead on show site to manage operational logistics.

Qualifications

·Four-year degree or related work experience.

·2-5 years of experience in trade show, conference, and/or event experience required.

·Demonstrated strong interpersonal, time management, and organization skills with experience in overlapping deadlines and managing complex projects or events.

·Proficient in Microsoft Office Suite with emphasis on Excel.

·Prior experience working within and managing a budget.

·Experience and excellence in a customer-focused role; outstanding written and verbal communication skills.

·Prior experience working within and managing a budget.

·Proven track record of excellent time-management, prioritization, and organizational skills.

What Makes You Stand Out? 

(These are not requirements but show us how you shine!)

·High emotional IQ with an ability to stay calm under pressure.

·Demonstrated ability to work within a team environment.

·Experience with both in-person and digital or hybrid events.

·Positive attitude, flexibility, and adaptability.

· Knowledge/proficiency in Adobe creative programs (InDesign, Photoshop, etc.).

·Prior experience with Map Your Show, a2z, EXPOCAD, or similar platforms.

·Prior experience in sponsorship fulfillment.

Additional Information

Informa Markets is dedicated to creating balanced, inclusive work environments which provide equal opportunities for all colleagues, regardless of race, gender, sexual orientation, identity, or experience. We are committed to building an inclusive culture that recognizes talent without discrimination, supports colleague wellbeing, and connects us closer to our customers and the communities we serve. 

We offer: 

·Competitive Compensation Package 

·Access to LinkedIn Learning and other development/training opportunities

·Health and Wellness Benefits (medical, dental, vision) 

·401K and Matching 

·Employee Stock Purchase Program 

·Generous PTO policy 

·Work-life balance 

·Additional discounts through various partnerships

We know that sometimes the 'perfect candidate' doesn't exist and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.