Associate Director, Virology Global Customer Insights

| New York City, NY | Hybrid
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Job Description
New Hires based in the US & Puerto Rico will be required to demonstrate that they have been fully vaccinated for Covid-19 or qualify for a medical or religious exemption or accommodation to this vaccination requirement, subject to applicable law.
Our Marketing teams are passionate about bringing our medicines and vaccines to our customers around the world. Through digital listening and patient analytics, we are able to understand our customers' needs and strive to provide solutions to meet them.
The Human Health Insights, Analytics and Data (HHIAD) Market Research team develops methods and approaches to drive revenue and/or delivering cost efficiencies through value based insights. The team creates a forward thinking mindset by advocating for the adoption of an outside/in approach to address novel and emerging business challenges by leveraging and reframing methods from other industries, developing partnerships, and implementing innovative approaches to create competitive advantage.
As a strategic partner to the business, the Associate Director, Market Research is responsible for understanding business challenges and managing market research to guide commercial decisions. This position will be responsible for a broad range of research activities, supporting the assigned therapeutic or business area for US & Global markets. This individual is expected to be collaborative and a strong team player, interacting with multiple internal and external groups, to influence decision-making for the teams they support, under the direction of their Team Leader. This role requires understanding of primary market research methodologies, syndicated reports and secondary data that can be leveraged for actionable recommendations.
A successful Associate Director will have demonstrated consistently strong leadership skills with an ability to work independently in a rapidly changing environment, while exhibiting a transformational mindset, managing competing priorities , and demonstrating resilience to effectively produce results.
Primary activities may include, but are not limited to:

  • Framing critical business questions to support team strategy.
  • Developing research/ analysis plans.
  • Drafting requests for proposals and articulate the hypotheses to be tested.
  • Selecting appropriate agency partners.
  • Managing the research process to deliver an objective understanding of key customers, competitors, products and current/future market developments.
  • Adhering to compliance requirements.
  • Managing budgets and modifies plans/ budgets as changing business needs warrant.


Education Minimum Requirement:

  • Required: BA/BS
  • Preferred: MBA/MS


Required Experience and Skills:

  • 3-5 years experience in a market research role.
  • A total of 8+ years of relevant work experience in functions including sales, marketing, marketing/sales support, analytics or business analytics/finance.
  • Well-developed analytical skills, strong problem-solving and demonstrated ability to think strategically and objectively.
  • Has a mastery level in the full range of market research methodologies; able to coach/guide stakeholder in the application of market research methods and models.
  • Orientation toward collaboration/team work, ability to lead teams in execution of market research, interest in ongoing learning.
  • Ability to work independently, communicate effectively and a strong desire to lead change.
  • Must have a valid driver's license as travel between sites is expected.


Preferred Experience and Skills:

  • Knowledge of Pharmaceutical Industry
  • Knowledge of the US Healthcare Environment
  • Knowledge of the HIV Market
  • Experience in a large multi-national corporation


We are looking to connect with candidates on their application after 1/2/22. Please note if you don't hear back immediately it is because we are closed between 12/24 and 1/1.
Our Human Health Division maintains a "patient first, profits later" ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.
Who we are ...
We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for ...
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today.
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
For more information about personal rights under Equal Employment Opportunity, visit:
EEOC Poster
EEOC GINA Supplement
OFCCP EEO Supplement
Pay Transparency Nondiscrimination
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
25%
Flexible Work Arrangements:
Not Specified
Shift:
1st - Day
Valid Driving License:
Yes
Hazardous Material(s):
Number of Openings:
1

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What are Merck Perks + Benefits

Merck Benefits Overview

Our commitment to you
We promise a Merck experience based on
a foundation of…
Culture
We are committed to fostering an environment where all colleagues
feel welcomed, respected and valued.
Responsibility
We are committed to tackling the world’s biggest health challenges by
discovering better ways to make a difference in everything we do.
Career development
We are committed to encouraging professional career development that
aligns to our business strategy.
Rewards
We are committed to offering plans, programs and resources that provide
you and your family what you need, when you need it

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Pension
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Virtual coaching services

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