Associate Director, University Partnerships

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Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 87 million registered learners as of June 30, 2021. Coursera partners with over 200 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in many high-demand fields, including data science, technology, and business. Coursera became a B Corp in February 2021.


The University partnerships team is responsible to source the best possible content and programs for our learners from 160+ of the best universities worldwide. This requires us to build strong and long-lasting relationships with our partners and to work closely with them to define and execute their strategy.


As part of the team, you will manage a portfolio of universities, working closely with them to build trusting relationships, proactively understanding their context and concerns, and help Coursera leverage such partnerships to achieve its goals.


Your work will demand that you can interface with a range of stakeholders from senior-level leadership to instructors and program managers. Central to your work is the ability to demonstrate and ensure Coursera’s value to the institution while shaping a strategy for the partnership that drives long-term engagement.


Highly prefer someone in California or Pacific Standard Time Zone.

Responsibilities:

  • Source Content and Credentials: Identify in-demand content and credentials including degrees, MasterTracks™, Specializations, and courses that would be a good fit for your partners, negotiate business and service terms associated with partner relationships
  • Relationships: Influence and inspire partners by engaging with university stakeholders at all levels including: faculty, deans, administrators, and provosts 
  • Partnership Strategy: Grow and deepen partnerships identifying, prioritizing, and executing on opportunities to create shared value across all of Coursera channels that can transform the lives of learners
  • Leadership: Align cross-functional teams to efficiently deliver for partners by acting as the primary Coursera contact, coordinating and inspiring teams to deliver success
  • Strategic initiatives and ad hoc projects: Drive adoption of strategic initiatives by developing campus-wide digital strategies, identify business opportunities, and shape solutions
  • Capacity to travel in the US and abroad (~up to 4 times per Quarter)

Basic Qualifications:

  • 7+ years of experience in client facing role managing complex relationships (Consulting, Business Development, Account Management, including time in Higher Education)
  • Demonstrated ability to create and close opportunities and contracts informed by targets leading cross-functional stakeholders to create value for learners, partners and Coursera

Preferred Qualifications:

  • Perseverance and drive, manifested in work ethic, commitment to deadlines, and a willingness to roll up your sleeves and do whatever needs to be done
  • Passion for our mission, aligning stakeholders, and achieving ambitious goals to bring high-quality content to learners around the world
  • Prior consulting experience
  • Demonstrated understanding of university culture, teaching, and decision-making processes
  • Strategic thinker with the ability to design and execute high-leverage action plans; comfortable taking a hypothesis-driven approach with complex or conflicting data

If this opportunity interests you, you might like these courses on Coursera:

Influencing People, University of Michigan

Effective Communication: Writing, Design, and Presentation, UC Boulder


Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.


If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].


Please review our CCPA Applicant Notice here.

More Information on Coursera
Coursera operates in the Consumer Web industry. Coursera was founded in 2012. It has 1000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all 3 open jobs at Coursera, click here.
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