Job Description
New Hires based in the US & Puerto Rico will be required to demonstrate that they have been fully vaccinated for Covid-19 or qualify for a medical or religious exemption or accommodation to this vaccination requirement, subject to applicable law.
Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.
As a member of our Company's Kinaxis RapidResponse IT sustainment team (Working in Application management services model)- you will be responsible for the 24/7 support of Global user community. Our company's Global Rapid response Planning system instances currently support dozens of countries around the world. You are also responsible for leading business enhancements, assessing demand/ resource capacity and manage key stakeholders across the Globe.
This position leads and supports Kinaxis RapidResponse Supply chain management software. This support areas will cover but not be limited to Demand Management, Supply Planning, Production Planning, IBP and S&OP processes and interfaces with multiple planning tools especially SAP ECC/APO/BI. Automation, Process Innovation, and enhancements will be major focus areas. This position will act as the primary team lead for identified systems and processes with a focus on RapidResponse Planning systems.
The incumbent must have hands on Kinaxis RapidResponse Planning tool setup including integration, authoring and admin experience coupled with Business & technical knowledge in Supply Chain Management planning areas. Areas of expertise should include- Demand Management, S&OP and Supply management including processes specific to Pharmaceutical businesses like Expiry planning, Potency planning, Substitution, Constrained planning, Attribute based planning etc. He/she should also be aware of statistical forecasting models in Demand Planning including key functionalities like but not limited to Causals, Expost forecast, disaggregation etc. He/she must be aware of the Rapid Response data model and architecture including Data Integration Server. He/she should be well aware of configuration options available in Control sets, The incumbent should be an established and acceptable leader to the end user community with deep dive Business Process skills in a highly validated / regulated environment.
Responsibilities include but are not limited to:

• Leadership role while handling internal stake holders globally across multiple geographic locations covering NA, EU, Asia- Pac and Latina America locations.
• Application managed services process governance: work in managed service model and lead team of external resources while ensuring a 24x7 support to Global user community.
• Demand & Capacity management: Collaborate with various groups of internal stake holders and identify demand and manage capacity of workload -while handling business process enhancements.
• Mature leadership role while managing expectations of business user community in a highly FDA regulated environment.
• Live market support for global sites including managing Help Desk tickets, break fixes and minor enhancements.
• Functions independently and exercises a leadership role to enhance existing business processes and systems.
• Incidence management & resolution of issues ""manage thru outsourced vendors / AMS Model.
• People coordination & stake holder management- Vendor resources, end user community.

Education Minimum Requirement:

• Bachelor's Degree in Engineering, Computers Science, Life Sciences.

Required Experience and Skills:

• Supply chain planning knowledge must be highly focused, possessing in-depth knowledge of the capabilities w/in the assigned area "Kinaxis RapidResponse system" and integration knowledge with additional planning systems (SAP ECC/APO/BI will be highly desirable.
• A minimum of two full Life Cycle Implementations with emphasis as Subject Matter Expert in Kinaxis Rapidrresponse Planning systems.
• A minimum of 8 years' experience across the Supply Chain process including experience with the following with one or multiple SCM planning systems.
• Deep understanding of Supply Chain Integration through middleware with other systems.
• Experience with Automation and Digital initiatives.
• Superior communication skills and the ability to interact directly with business users.
• Ability to manage multiple simultaneous initiatives and prioritize work.

Preferred Experience and Skills:

• Excellent interpersonal, communication, escalation, and presentation skills.
• Ability to work independently with all levels of the organization.
• Ability to analyze complex business processes, develops and implements solutions, and communicates impact to stakeholders.
• Strong leadership, collaboration, and influencing skills.
• Ability to work independently and collaboratively to solve for complex problems, coach and mentor team members and customers, develop and deliver training materials, and ensure compliance to processes.
• Leading cross-functional projects and teams.
• Strong customer focus, inclusion, and collaboration.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.
Who we are ...
We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for ...
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today.
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
For more information about personal rights under Equal Employment Opportunity, visit:
EEOC Poster
EEOC GINA Supplement
OFCCP EEO Supplement
Pay Transparency Nondiscrimination
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
Yes
Travel Requirements:
10%
Flexible Work Arrangements:
Work Week
Shift:
Valid Driving License:
Hazardous Material(s):
Number of Openings:
1