Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Associate Director, Demand Planning

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Our Opportunity:

Chewy is seeking an Associate Director of Demand Planning to lead our Healthcare and Consumables Demand Planning team in Dania Beach, FL.  The ideal candidate will have a passion for problem solving and process improvement, a track record for utilizing data to drive decisions, and exceptional cross organization collaboration skills. This is a high-visbility role that will interact with all levels of the organization and requires a candidate that has excellent written and verbal communication skills. The primary focus of the Associate Director will be to relentlessly drive improvement to our customer demand forecasts through improved planning and execution. This role will partner closely with Merchandising, Inventory Management, Finance, Analytics and Operations, and be the key leader of the Integrated Business Planning process. The role requires someone who can be agile, roll-up their sleeves, and think outside the box to succeed, as it requires managing a growing portfolio of over 60,000 SKUs.  You will get to work side by side with smart, passionate, and highly motivated entrepreneurs, and a fun, hard-working team. If you're equally passionate about supply chain, e-commerce and career growth, an opportunity at Chewy may be a great match!

What You’ll Do:

  • Lead the Demand Planning Consumables and Healthcare team and ensure collaboration with cross-functional teams to maintain forecasts that align with the strategies and objectives of the business including Merchandising, Marketing, Finance, Operations and Supply Chain.
  • Utilize and optimize forecasting tools and exception reporting to improve sales forecasting at various aggregation levels in a fast-paced e-comm environment.
  • Monitor weekly KPIs to hold stakeholders accountable for the successful delivery of key strategic targets and objectives.
  • Represent Demand Planning in the Integrated Business Planning process to highlight risks, opportunities and trends within the business.
  • Provide guidance and recommendations on systems enhancements/integrations and testing
  • Create and evolve existing Tableau reporting to ensure key metrics are visible across the organization
  • Create and evolve analytics that aid in driving deeper insights to drive business opportunities and improve forecast accuracy.
  • Optimize statistical forecast models while developing scalable systematic solutions for future growth and process improvement.
  • Communicate relevant trends and insights to the appropriate teams/executive leaders and ensure that the flow of communication is reaching the proper levels of visibility.
  • Position may require travel

What You’ll Need:

  • Bachelor's degree in Business, Supply Chain, Engineering or related field
  • In-depth knowledge and experience with forecasting systems (SAP, JDA, Oracle Demantra etc)
  • 7+ years of demand planning/forecasting experience
  • Experience leading and scaling teams with direct managerial responsibilities
  • IBP/S&OP experience in large, high growth environments
  • Advanced Microsoft Office skills
  • Intermediate SQL skills required
  • Strong written, verbal, analytical and problem solving skills
  • Knowledgeable in forecasting algorithyms and models
  • Prior experience with systems enhancements/integrations preferred
  • An ability to flawlessly multi-task and thrive under pressure and deadlines
  • Self-motivated and proactive

Bonus:

  • E-commerce background is a plus
  • Master’s in Business, Supply Chain, Engineering or related field is a plus
  • Lean/Six Sigma experience a plus

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR at chewy dot com
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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