Associate Director, Demand Planning
Our Opportunity:
Chewy is seeking an Associate Director of Demand Planning to lead our Healthcare and Consumables Demand Planning team in Dania Beach, FL. The ideal candidate will have a passion for problem solving and process improvement, a track record for utilizing data to drive decisions, and exceptional cross organization collaboration skills. This is a high-visbility role that will interact with all levels of the organization and requires a candidate that has excellent written and verbal communication skills. The primary focus of the Associate Director will be to relentlessly drive improvement to our customer demand forecasts through improved planning and execution. This role will partner closely with Merchandising, Inventory Management, Finance, Analytics and Operations, and be the key leader of the Integrated Business Planning process. The role requires someone who can be agile, roll-up their sleeves, and think outside the box to succeed, as it requires managing a growing portfolio of over 60,000 SKUs. You will get to work side by side with smart, passionate, and highly motivated entrepreneurs, and a fun, hard-working team. If you're equally passionate about supply chain, e-commerce and career growth, an opportunity at Chewy may be a great match!
What You’ll Do:
- Lead the Demand Planning Consumables and Healthcare team and ensure collaboration with cross-functional teams to maintain forecasts that align with the strategies and objectives of the business including Merchandising, Marketing, Finance, Operations and Supply Chain.
- Utilize and optimize forecasting tools and exception reporting to improve sales forecasting at various aggregation levels in a fast-paced e-comm environment.
- Monitor weekly KPIs to hold stakeholders accountable for the successful delivery of key strategic targets and objectives.
- Represent Demand Planning in the Integrated Business Planning process to highlight risks, opportunities and trends within the business.
- Provide guidance and recommendations on systems enhancements/integrations and testing
- Create and evolve existing Tableau reporting to ensure key metrics are visible across the organization
- Create and evolve analytics that aid in driving deeper insights to drive business opportunities and improve forecast accuracy.
- Optimize statistical forecast models while developing scalable systematic solutions for future growth and process improvement.
- Communicate relevant trends and insights to the appropriate teams/executive leaders and ensure that the flow of communication is reaching the proper levels of visibility.
- Position may require travel
What You’ll Need:
- Bachelor's degree in Business, Supply Chain, Engineering or related field
- In-depth knowledge and experience with forecasting systems (SAP, JDA, Oracle Demantra etc)
- 7+ years of demand planning/forecasting experience
- Experience leading and scaling teams with direct managerial responsibilities
- IBP/S&OP experience in large, high growth environments
- Advanced Microsoft Office skills
- Intermediate SQL skills required
- Strong written, verbal, analytical and problem solving skills
- Knowledgeable in forecasting algorithyms and models
- Prior experience with systems enhancements/integrations preferred
- An ability to flawlessly multi-task and thrive under pressure and deadlines
- Self-motivated and proactive
Bonus:
- E-commerce background is a plus
- Master’s in Business, Supply Chain, Engineering or related field is a plus
- Lean/Six Sigma experience a plus
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
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