Job Title:
Associate, Customer Experience Management and Consulting (Remote - USA Anywhere)

Job Description

The Associate Analytic Consulting will work as part of a consulting team to analyze the business processes and supporting data of internal and external clients, assess current performance levels, and identify opportunities for improvement. This position will focus on conducting detailed data analyses while maintaining a client focus.

Essential Functions/Core Responsibilities
• Consult with clients on business operations and performance initiatives
• Participate in the gathering and review of client documentation related to existing business operations, processes, capabilities, and metrics
• Support the project team to successfully complete all phases of a data analysis project, including but not limited to: Planning, Data Collection, Data Cleansing, Analysis, and Reporting Results
• Perform analysis of large client data sets and provide recommendations for improvement related to the project initiative
• Interact with both external clients and internal resources while at client site to support the due diligence process
• Assist in development of client deliverables which includes: ROI analysis, statistical analysis, strategic assessments, communications, and business processes

Candidate Profile
• Bachelor's degree in related field from a four-year college or university with less than two years of consulting or analytics experience preferred
• Ability to multi-task, prioritize, and meet timelines on deliverables
• Self-starter, sense of urgency, and works well under pressure
• Strong attention to detail
• Sense of professionalism and ability to develop relationships
• Proficient in Microsoft Office

Career Framework Role

Performs routine assignments in the entry level of the Professional Career Band. Uses existing procedures to solve routine or standard problems. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Receives instruction, guidance and direction from others.

#LI-Remote #NACNX

Location:
USA, AZ, Work-at-Home

Language Requirements:

Time Type:
Full time