AS/400 RPG

| Dallas-Fort Worth, TX
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Description - External
Cognizant Technology Solutions is seeking for "PROD SUPPORT ANALYST"; who could join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and looking for an opportunity to be rewarded for your skills and expertise, here is the ideal opportunity for you!
Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a "Green Card") for this role.
Job Title: PROD SUPPORT ANALYST
Job Location: Richardson - TX
Required Skills
Technical Skills- ,AS/400 RPG,SQLRPGLE
Domain Skills- ,PBM
Nice to have skills
Technology: AS/400
Experience: 10 to14 yrs
Shift: Day
Job Description:
Roles & Responsibilities:• Troubleshoot application issues by analyzing data/application/interfaces.• Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies.• Work on Incidents, Service requests, Problem Records/Tasks and Change Requests within SLA• Respond to and act on Alerts within SLA• Perform level of effort estimates for assigned tasks and change orders.• Identify root causes for technical issues in production.• Develop code updates to fix reported defects.• Provide detailed information to clients as required.• Follow the production support best practices• Comfortable with handling night alerts in shifts

About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

More Information on Cognizant
Cognizant operates in the Information Technology industry. The company is located in Teaneck, NJ, New Haven, CT, Edina, MN, Englewood, CO and Pheonix, AZ. It has 301000 total employees. To see all 135 open jobs at Cognizant, click here.
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