Job Description Short Description for Internal Candidates
Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm.
Description for Internal Candidates
Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally -and to grow your career in any direction you choose.
This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• Basic knowledge of application development
• Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
• Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• Experience supporting Complex Java and/or .net based applications with multiple datacenters and active/passive or active/active environments
• UNIX / Redhat Linux skills, including ability to function at the command level, and scripting with at least 1 language: Ksh, Perl, Bash, Python
• Exposure to Job Monitoring tools such as Control-M or Autosys preferred
• Monitoring tool familiarity such as: Geneos, Splunk, Grafana, App Dynamics, and/or Dynatrace is a must
• Database skills such as SQL and stored procedures for primarily Oracle PL/SQL
• Experience in Machine Language/Kubernetes/Docker is a plus
• Exposure to newer technologies/tools such as Kafka, Micro services, Cassandra and other cloud technologies is preferred
• Prior software development background DevOps methodologies / processes, or SRE best practices is a plus
• DevOps tools, AWS or other cloud exposure, fintech / financial services / tech industry experience preferred
• Working knowledge of RDS and Citrix environment a plus

• This position requires working on consistently throughout the year including weekend oncall rotation as per business needs

Ability to work outside of normal hours including participating in a changing, rotational on-call schedule including weekends as per business needs
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.