Application Support Engineer at GE (Atlanta, GA)

| Atlanta, GA
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Job Description Summary

The Monitoring & Diagnostics Requisition & Sustaining organization is looking for a Sustaining Engineer for Central Applications Support. This position will be responsible for supporting the current M&D Central Applications as well as the migration to a new cloud-based platform. Position will include owning and maintaining application configurations and databases, Central deployments, monthly report generation, providing application troubleshooting support.

Job Description

Roles and Responsibilities
  • Provide leadership to all central application support personnel in M&D Sustaining, both direct and indirect, to resolve daily issues, track and pursue system level issues, and coordinating activities for the team.
  • Own and improve central health metrics for the application performance.
  • Work with development teams to test new applications and provide input on enhancements and defects.
  • Lead a team of contractors to maintain and troubleshoot the application issues as needed
  • Lead & schedule all Central Application deployments in production environment and track ongoing platform updates and application related maintenance tasks and issues. Communicating changes effectively to end users.
  • Maintain and monitor central databases and update configuration as needed.
  • Work closely with IT to maintain application CI, related servers and address vulnerabilities to be consistent with cyber security measures.
  • Product Owner for Internal tools and processes necessary to perform platform maintenance, efficient controlled changes, upgrades & Fleet health monitoring.

Required Qualifications
  • 2+ years of application support experience
  • Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position

Eligibility Requirements
  • Must know MS Visio, Excel, Outlook, and Word applications

Desired Characteristics
  • Foundational knowledge of databases and Structured Query Language (SQL)
  • Experience in application performance monitoring, analysis, and tuning
  • Experience working in an independent and highly matrix environment, coordinating across multiple sites, functions, and time zones
  • Experience with AWS Cloud Service and understanding of virtualization.
  • Prefer Automation experience using DevOps concepts
  • Experience with Tableau is a bonus
  • Excellent troubleshooting, analytical and critical thinking Skills
  • Strong oral and written communication skills; Strong interpersonal and leadership skills.
  • Capable of switching between tasks based on priority and be able to communicate priority & urgency to global team.
  • Green Belt or Black Belt Certification, or Lean/Company equivalent
  • Experience working in a global environment.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.

Relocation Assistance Provided: No
More Information on GE
GE operates in the Energy industry. The company is located in Boston, MA. GE was founded in 1892. It has 223333 total employees. To see all 87 open jobs at GE, click here.
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