Application Support Analyst at ECS (Memphis, TN)

| Memphis, TN
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Job Description:
Application Support Analyst will work under the direction of the Shift Supervisor. Works independently, receiving a minimum of detailed supervision and guidance. Uses judgment and initiative to determine the approach or action to take in non-routine situations. Monitors and reports operational activities to ensure that productivity and quality goals are achieved.
Required Skills:
  • US citizen and must be able to obtain a Sensitive/Public Trust Clearance.
  • High School Diploma with some post-secondary education considered a plus.
  • Five years of computer help desk/monitoring in lieu of post-secondary education
  • In depth knowledge of Bach job scheduling software (BMC Control-M a plus)
  • Knowledge of Incident/Change software tools
  • Application/hardware monitoring
  • UNIX/Linux/Windows knowledge.
  • High communication skills
  • Knowledge of Excel and Word
  • Must be able to effectively communicate in a positive professional manner, have experience in a leadership position, have the ability to accept direction, understand new concepts and handle multiple tasks effectively.
  • Must be a self-motivated, well-rounded, organized, detail oriented individual with sound problem-solving skills and the ability to positively influence other employees.
  • Must be able to maintain accurate records.
  • Individual must be a team leader and be both safety and security conscious with a high reliability.
Desired Skills:
  • Experience working a Data Center environment
  • Knowledge of ServiceNow Incident/Problem/Change software
  • Knowledge of BMC Control-M Scheduling Package
  • Knowledge of IBM mainframe JCL
ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.
More Information on ECS
ECS operates in the Artificial Intelligence industry. The company is located in Fairfax, VA, Fairfax, VA, Chantilly, VA, Arlington, VA, Arlington, VA, Arlington, VA, Washington, DC, Alexandria, VA, Stafford, VA, Stafford, VA, Dahlgren, VA, California, MD, North Charleston, SC, North Charleston, SC, Huntsville, AL, O'Fallon, IL, San Antonio, TX, Colorado Springs, CO and Sierra Vista, AZ. ECS was founded in 1993. It has 2129 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 160 open jobs at ECS, click here.
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