Motorola Solutions
We help people be their best in the moments that matter.
Hybrid

Application Specialist Lead

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Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department OverviewThe Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.
Job Description

The Application Specialist Lead will mentor and lead the Records and Reporting Team focusing on the delivery of system integration services for PremierOne RMS and Reporting Services (SSRS) products. This position is part of the Education and Advanced Services Team.

 

The Application Specialist Lead will be responsible for resource scheduling, time review and approval, expense report review and approval, annual goals, performance management reviews, training, and day-to-day monitoring of individual team members’ performance.

Responsibilities include:

Work with Project Managers to schedule resources and resolve conflicts

Review and Approve Time Entry

Review and  Approve Expense Reports

Work with Application Specialist Manager to set and measure team member performance goals, including resource utilization

Provide training/coaching/mentoring/counseling of team members

Perform normal CAD/RMS/Jail/Command Center AS tasks, as assigned

Ensure the creation of necessary detailed documentation

Develop training for the team

Qualifications:

5+ years experience with PremierOne and FLEX CAD/RMS/Jail/GIS Applications

Experience or background in 911 Emergency Communications, Public Safety, Computer Aided Dispatch, Integrated Command and Control, Records Management Systems, Jail Management Systems, Video Solutions, Mobile Computing required

Bachelors Degree

Resource Planning and Scheduling

Leadership/ Training/Mentoring/Coaching/Counseling Skills

Decision Making

Problem Solving

Time Management

Delegation

Providing and Receiving Feedback

Business Analysis

Change Management

 

This position involves up to 30-50% travel in support of projects and team activities. This position requires a minimum project utilization and will be a working lead.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.


Basic Requirements

5+ years of professional experience with one of the following - 911 Emergency Communications, Public Safety, Computer Aided Dispatch, Integrated Command and Control, Records Management Systems, Jail Management Systems, Video Solutions, Mobile Computing, etc.,.

High school diploma or equivalent

Must be able to obtain background clearance as required by government customer.

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.


Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Our remote work program includes telecommuting at Manager discretion.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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