Apple Senior Systems Administrator

| Greater Boston Area
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STR is hiring an Apple Senior Systems Administrator that will lead in supporting the MacOS platform across the enterprise.

This position requires advanced knowledge and troubleshooting of the MacOS platform and JAMF.

Duties will include but are not limited to:

  • Maintain and Document MacOS build process
  • Automation of MacOS using JAMF/AppleScripting
  • JAMF Pro Server enterprise configuration, documentation.
  • Participate in the requirements gathering, design, testing, implementation of Mac Hardware into build process.
  • Present technical solutions to peers and the customer user base
  • Documentation of system architecture and management within standard operating procedures (SOPs)
  • Mac incident escalation point for Service Desk Team
  • Perform MacOS patch updates and vulnerability remediation of computer systems and network components
  • Ensure high availability of all critical applications while meeting or exceeding Service Level Agreements (SLA)

    Requirements

    • Bachelor's degree or higher in Computer Science, Information Technology, Engineering or related technical field preferred (equivalent experience and certifications may be considered)
    • Advance understanding and troubleshooting of MacOS
    • Supporting of MacOS in an Active Directory managed environment
    • Advanced Scripting knowledge (ex. AppleScripting)
    • 10+ years of progressive technical (hands-on) experience related to systems development, implementation and administration
    • Experienced hardening MacOS
    • Experience leading the process of Mac OS upgrades, security updates, patches, etc and deploying to the enterprise
    • Ability to mentor more junior members of the team
    • Experience with JAMF administration such as package creation, setting up JAMF self-service and other available server components, etc.
    • Available for occasional off-hours outages and to take part in service restoration efforts
    • Good problem-solving and communication skills
    • Strong project management skills
    • Customer service oriented, attentive to detail, and with strong team and collaborative mindset
    • Self-starter requiring limited direction and supervision
    • Flexibility in approach to finding solutions
    • Ability to communicate with end users about complex issues in easy to understand terminology
    • Ability to understand and act on the customer needs and priorities in a fast-paced, deadline driven environment

    PREFERRED SKILLS:

    • Security Clearance
    • Intune/JAMF Administration
    • Working knowledge of Windows/Linux

    In response to Executive Order 14042 and accompanying Task Force Guidance, all STR employees must be fully vaccinated for COVID-19 by December 8, 2021, unless a medical or religious accommodation is formally approved by STR.

    STR is a rapidly growing technology company with locations north of Boston, MA, Arlington, VA and near Dayton, OH. We specialize in advanced research and development for defense, intelligence, and national security, trying to understand how to protect our society: from stopping malicious botnet attacks, to understanding cyber vulnerabilities, providing next generation sensors, radar, sonar, communications, and electronic warfare to developing artificial intelligence algorithms and analytics to make sense of the complexity that is exploding around us.

    STR is committed to creating a collaborative learning environment that supports deep technical understanding and recognizes the contributions and achievements of all team members. Our work is challenging, but you go home at night knowing that you pushed the forefront of technology and made the world a little safer. We recognize that the world is changing, that it is becoming more connected than ever before, making things change faster than before, and reshaping society in the process. We all want to understand this changing world and leave it better for our work.

    STR is not just any company. Our people, culture, and attitude along with their unique set of skills, experiences, and perspectives put us on a trajectory to change the world. We can't do it alone, though - we need fellow trailblazers. If you are one, join our team and help to keep our society safe! Visit us at www.str.us for more info.

    STR is an equal opportunity employer. We are fully dedicated to hiring the most qualified candidate regardless of race, color, religion, sex (including gender identity, sexual orientation and pregnancy), marital status, national origin, age, veteran status, disability, genetic information or any other characteristic protected by federal, state or local laws.

    If you need a reasonable accommodation for any portion of the employment process, email us at [email protected] and provide your contact info.

    Pursuant to applicable federal law and regulations, positions at STR require employees to obtain national security clearances and satisfy the requirements for compliance with export control and other applicable laws

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    Technology we use

    • Engineering
      • C++Languages
      • JavaLanguages
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      • MongoDBDatabases
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    An Insider's view of STR

    What are some social events your company does?

    To create and foster connections among employees, STR hosts community events monthly. These include paint nights, trivia nights, cooking classes, and other exciting activities. Throughout the year, STR holds fun contests including a Movement Challenge and an Ugly Sweater Contest. To bring everyone together, STR also hosts a Holiday Party each year.

    Christina

    Human Resources Coordinator

    How does the company support your career growth?

    My STR internship gave me the opportunity to leverage and expand upon my skill set to solve real-world problems and contribute to my group’s research goals. Now as a full-time employee, I’m excited to continue working with a team of bright, talented, and friendly people on exciting challenges which push the boundaries of technology!

    Noam

    Research Engineer

    What’s the vibe like in the office?

    It's pretty fun to work at a place that does good things and treats its employees really well. There is free coffee, oatmeal, snacks, Brugger’s Bagels every Friday, lots of giveaways (peloton bikes!), a ton of employee academic/fun clubs (I am in the RF, surfing, running, and math clubs), and fun laptop stickers.

    Erez

    Computer Engineer

    What are STR Perks + Benefits

    Culture
    Open door policy
    OKR operational model
    Team based strategic planning
    Flexible work schedule
    Remote work program
    Diversity
    Documented equal pay policy
    Dedicated diversity and inclusion staff
    Mandated unconscious bias training
    STR currently offers unconscious bias training to all employees.
    Diversity employee resource groups
    All STR employees have the opportunity to join or start their own Employee Resource Groups . Some existing ERGs include Womxn@STR, GenZ@STR, and more.
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Pet insurance
    Wellness programs
    Team workouts
    Mental health benefits
    Financial & Retirement
    401(K)
    401(K) matching
    Performance bonus
    Child Care & Parental Leave Benefits
    Family medical leave
    Company sponsored family events
    Vacation & Time Off Benefits
    Generous PTO
    Paid holidays
    Office Perks
    Company-sponsored outings
    Free snacks and drinks
    Some meals provided
    Company-sponsored happy hours
    Onsite office parking
    Recreational clubs
    Relocation assistance
    Fitness stipend
    Home-office stipend for remote employees
    Professional Development Benefits
    Job training & conferences
    Tuition reimbursement
    Lunch and learns
    Promote from within
    Mentorship program
    Continuing education stipend

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