APP Programs & Operations Lead

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Partners with Ambulatory Services Division VP, Medical Operations and other Senior Leader Team members to define, plan, develop, implement and oversee specific clinical programs and systems involving Advance Practice Providers to guide and attain the strategic goals of the Ambulatory Service Division. Participates in the analysis of data to track, trend and interpret relevant operational and clinical metrics relating to APPs and their role in the care team model. Engages in activities related to the delivery of clinical services including cost management, utilization review, quality assurance, medical protocol development, customer satisfaction, provider and team member satisfaction, workflow efficiency and optimization of documentation and coding as it relates to APPs and their role in the care team model.

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  • Master's Level Degree
  • Master's Level Degree



  • Clinical Practice 3 years
  • Leadership 2 years



  • Ability to Work with and Teach Others
  • Active Listening
  • Communication
  • Complex Problem Solving
  • Critical Thinking
  • Judgment and Decision Making
  • Microsoft Office
  • Monitoring
  • Negotiation
  • Persuasion
  • Project Management
  • Reading Comprehension
  • Service Orientation
  • Social Perceptiveness
  • Systems Analysis
  • Technology/Computer
  • Time Management
  • Vision
  • Speaking
  • Writing
More Information on Sentara Healthcare
Sentara Healthcare operates in the Healthtech industry. The company is located in Norfolk, VA. Sentara Healthcare was founded in 1888. It has 10975 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 63 open jobs at Sentara Healthcare, click here.
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