Agile Practitioner 3 - Telecommute

| San Antonio, TX +25 more | Remote
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Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)
The Agile Practitioner will be responsible for providing expert guidance, leadership and support with the Enterprise transformation. The Agile Practitioner (Coach) assists with assessing team maturity, evaluating processes, monitoring sprint planning activities, and offers recommendations for continuous process improvement. This position will also collaborate and coordinate cross-functional team alignment across technology and business touchpoints.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Serves as a leader/mentor
  • Coach team members on agile delivery
  • Provide leadership, direction and coaching to an agile team by encouraging them to adopt and mature good scrum processes
  • Drive agile delivery processes
  • Guide/mentor Scrum Masters in daily standup calls for scrum teams and corresponding retrospectives, planning events, and ad hoc meetings as needed
  • Serve as an escalation for impediment removal for the Scrum Masters and scrum teams
  • Remove roadblocks wherever possible
  • Maintain metrics that provide visibility to stakeholders on program-level plans, progress and quality
  • Facilitate alignment dependencies between the program team and third parties, release managers, or between the team and other Scrum Teams
  • Foster a collaborative team environment that tears down silos between groups - Act in a single voice
  • Provide ad hoc consulting in applicable areas of expertise
  • Identifies and resolves technical, operational and organizational problems outside own team
  • Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion
  • Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor's degree in Information Systems, Business Administration, Computer Science, Engineering or related field (8+ additional years of experience beyond the required years of experience may be substituted in lieu of a bachelor's degree)
  • Agile Certified Practitioner (ACP)
  • 3+ years of Agile coaching/mentoring experience
  • 3+ years of experience with analysis, design, support and training with software supporting agile methodologies (i.e., Jira, Rally, Azure Dev Ops, etc.)
  • 2+ years of experience in healthcare technology delivery and/or technology operations
  • 2+ years of Project Management/Agile delivery experience across multiple applications (Cross-application Release Train Engineer)
  • Ability to transform complex technical topics into understandable concepts for business users and ability to communicate business requirements to a technical audience
  • Able to synthesize large complex issues and carry them forward to specific deliverable solutions
  • Proficiency with Microsoft Office applications to include Word, Excel, PowerPoint, Visio & Teams

Preferred Qualifications:
  • Certified Scrum Professional-Scrum Master (CSP-SM)
  • 8+ years of building, managing and supporting IT applications in a mid to large size business environment
  • 8+ years of experience in developing requirements and performing system analysis
  • 8+ years years of experience managing a cross-functional team in a highly complex environment
  • 5+ years Product Management experience
  • 5+ years of experience of major systems implementation
  • 4+ years of experience managing a cross-functional team in a highly complex environment
  • 4+ years of IT Project Management experience in a large enterprise environment
  • Experience working with geographically dispersed teams including offshore
  • Experience working with a structured application development process in the health care industry
  • Experience with change and release management best practices. ITIL certification
  • Knowledge and experience with multi-Agile frameworks/methodologies: Scrum, Kanban, LeSS, SAFe, etc.
  • Demonstrate solid clinical experience and understanding of clinic workflow
  • DevOps engineering exposure
  • Understanding of software development process and procedures
  • Ability to effectively prioritize & multi-task in high volume workload situations
  • Solid working knowledge of MS Office Suite, Service Now, Project Management Software, HP Quality Center or other comparable tools
  • Excellent analytical and problem-solving abilities
  • Solid verbal and written communication skills, with the ability to interface effectively with all levels of staff, including sales agents, internalexternal customers and senior management teams

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)
WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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