Bank of America
Charlotte, NC

Agency Management Officer III - Global Operations at Bank of America (Charlotte, NC)

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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Enterprise-wide Role Overview:
Primary contact/coordinator for internal and external business partner and issuer requests and inquiries related to moderately complex syndicated or club credit facilities for which Bank of America acts as Administrative Agent. Has solid knowledge and understanding of credit products and syndication process and governing documents including complex agreements and ancillary documents related to moderately complex unsecured/secured credits and troubled deals. With minimum supervision, reviews and comments on loan agreement drafts for clarity, agency issues, and operational feasibility to ensure that final documents are workable for all parties; closes new deals, amendments, waivers, and consents. Proactively identifies and resolves complex issues related to portfolio; highly complex situations may require assistance of experienced Agency Management Officer or Team Leader. Demonstrates good judgment and seeks advice appropriately. Maintains database of deal-specific contacts; disseminates financial/compliance information; impartially communicates with investors; works with counsel (in-house and outside); arranges meetings for issuer/investors. Has mastered the Agency Management Officer (AMO) role and is client focused and respected by associates. Demonstrates potential to grow into more senior leadership role. Adept at prioritizing workload. Associate possesses 3 to 5 years of AMO or related experience.
LOB Specific Job Description:
Agency Management Officers (AMO) handle all multi-bank (syndicated) deals in the Commercial and Corporate lending units. AMOs become involved in the beginning "pitch" stage. AMOs lead the transaction closing and continue managing the relationship through the deals lifespan administering the contractual provisions. These responsibilities include leading the activities around amendments, waivers, and consents.
Agency Management has two distinct client bases: the Borrower client and the Lender clients. Business partners include Global Capital Markets (Syndicated Loans), Internal and External Legal Counsel, Credit and Portfolio Officers, Client Managers, and many internal operational support units. AMOs demonstrate time schedule flexibility to accommodate deal closing requirements.
Required Skills: • Ability to play team "quarterback" leadership role in deal/amendment closing process• Strong communication skills; able to target messaging to different audiences• Ability to navigate the enterprise; research and resource information across the bank• Highly organized, proactive, and able to plan, prioritize and manage deliverables• Strong ability to influence, negotiate and lead diverse groups to achieve desired results• Applies critical thinking to analyze, identify and deal with legal, business, reputation, and operational risk• Adapts well to a quickly evolving environment• Experience with the Syndicated Loan environment and process
Desired Skills:
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions• Excels in working among diverse viewpoints to determine the best path forward• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner• Commitment to challenging the status quo and promoting positive change.• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
1st shift (United States of America)
Hours Per Week:

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What are Bank of America Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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