Ad Operations Manager

| San Francisco, CA
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The RealReal is looking for a hands-on Ad Operations Manager to join our Marketing team. Reporting to the Senior Director of Acquisition, this role is a key position on the Acquisition Marketing team, owning ad tech/operations for digital marketing, ensuring that programs are tagged and tracked properly. You will partner closely with numerous stakeholder teams including Product, Engineering, Analytics and others on the Acquisition team to drive a key part of our business.

What You Get To Do Every Day

  • Own ad serving, tag implementation, troubleshooting/QA to ensure marketing programs are launched and tracked properly
  • Maintain shopping feeds for Google, Facebook, and other partners
  • Create process and best-practice workflows to eliminate errors and increase productivity
  • Collaborate with Acquisition team and Analytics on attribution and reporting projects to understand the impact of channels
  • Provide support to channel owners on Search, Paid Social, Display, OTT, and Direct Mail

What You Bring To The Role

  • 5 - 7+ years experience in Ad Operations and Digital Marketing
  • Strong attention to detail with experience in proper campaign set-up and QA
  • Technical problem solver with an interest for investigating, troubleshooting, and resolving difficult technical issues
  • Experience with Google Tag Manager, Google Analytics, and Looker to ensure ad platforms and internal data tools have reliable data for analysis
  • Knowledge of ad servers (Google Campaign Manager 360, Sizmek SAS, Flashtalking, Adform)
  • Working knowledge of SQL, basic HTML, and ad tag construction
  • Experience with Google Merchant Center and maintaining shopping feeds for Google, Facebook, etc.
  • Highly collaborative with strong communication and interpersonal skills
  • Proactive and positive self-starter who works well independently and within a team context
  • Must be highly organized, detail oriented and have awareness and judgement to prioritize different tasks and priorities

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements.   GHR4305

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More Information on The RealReal
The RealReal operates in the eCommerce industry. The company is located in San Francisco, CA. The RealReal was founded in 2011. It has 3300 total employees. It offers perks and benefits such as Friends outside of work, Eat lunch together, Daily sync, OKR operational model, Team based strategic planning and Group brainstorming sessions. To see all 34 open jobs at The RealReal, click here.
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