Managed Technology Services- Infrastructure Associate

At RSM US, our consultants work with large and small companies in various industries, developing strong working relationships with clients built on understanding their businesses and challenges. Our consultants work on multiple team engagements each year, participating in multiple aspects of any assignment-not just one part. Working in a mutually respectful team environment helps our professionals perform at their best and integrate their careers with their personal lives.

The Infrastructure Consulting Associate role is a unique opportunity for any technology-minded individual seeking professional training and hands on experience. RSM's Infrastructure Consultants work with client companies in the installation, implementation and support of advanced systems and network infrastructure. This position offers a dynamic fast paced hands-on learning environment.

Responsibilities May Include:
Provide phone and email technical support for end-users to resolve any hardware or software issues
Support and troubleshoot workstations, servers and network related issues
Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients
Developing IT operations plans to effectively manage and maintain a technology environment
Implementations or upgrades with leading vendors such as Cisco, Palo Alto, HP, VMware, Nimble, NetApp or Meraki
Collaboration upgrades and deployments with VoIP Telephony, Video Conferencing and Collaboration Tools
Advanced Windows Server and Workstation administration and management
Assisting an organization in adopting Modern Workplace solutions to empower the workforce
Migrating client on premise infrastructure to cloud workloads in Microsoft Azure or AWS
Assist in client Infrastructure Assessments and IT Audits

Basic Qualifications:
A passion for technology and a desire to learn
Recently completed a bachelor's or Master's degree in Management Information Systems, Computer Science or IT related concentration.
A minimum 3.0 GPA is preferred
Knowledge of Microsoft Office, including Word, Excel and Visio
Knowledge of Apple and Windows-based software/hardware
Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations.
Ability to travel up to 25%

Preferred Qualifications:
Excellent written and verbal communication, problem solving and analytical skills.
Strong judgment, issues management, and problem analysis techniques.
Strong presentation, facilitation, time management, and prioritization skills.
Proven ability to work both independently and as a part of a team.
Demonstrated ability to balance priorities on simultaneous projects.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.

In accordance with applicable law and RSM policy, prospective hires will be required to demonstrate that they have been fully vaccinated for COVID-19 . If not vaccinated for COVID-19 they must qualify for an accommodation to this vaccination requirement o r participate in testing .

If you are located in New York, pursuant to current applicable law, you will be required to be vaccinated to enter the New York office and testing is not an option to enter the New York office.

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.

Job ID: req25514

Line of Business: Consulting Services

SubFunction: MTS Infra ECM

Job Type: FullTime

Req #: req25514

Location: Des Moines, IA US

Region: Central Region

Job Category: Business Consulting/Technology

Employment Type: Campus Associate

Degree Required: Bachelor

Travel: Yes