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Job Function:
Supply Chain ManufacturingJob Sub Function:
Manufacturing Pharmaceutical Process OperationsJob Category:
People LeaderAll Job Posting Locations:
Geel, Antwerp, BelgiumJob Description:
At J&J Geel a team of 800+ employees is responsible for the manufacturing of API and NPI for the commercial and clinical innovative product portfolio of J&J Innovative Medicine. Delivering these products safely, with high quality, on time and competitive for patients worldwide.
The Operations Support Manager API is responsible for leading the operations support team within a wet plant (Plant 3 or Plant 4), with a strong focus on Quality, Compliance, Safety and Continuous Improvement.
The Operations Support Manager reports to the Senior Operations Manager of the Plant, and is responsible for a team accountable for managing the daily quality and safety incidents within the Plant, as well as continuous improvement initiatives.
Key Responsibilities
- Lead and manage a team of Operations Support Specialists (Quality & Compliance, Safety and technical Plant experts), ensuring effective performance management and team development
- Act as process owner for quality & compliance incident investigations and ensure timely, high-quality execution of investigations and CAPAs
- Ensure effective safety incident management and drive proactive risk management activities
- Provide oversight of daily operational issues and ensure appropriate prioritization and escalation (e.g. TIER 2/3)
- Represent Operations during internal and external audits
- Monitor performance and drive improvements through structured trend analysis and KPIs
- Lead and support continuous improvement and change management initiatives
- Collaborate cross-functionally with Quality, EHS, GET, MSAT, and other stakeholders to ensure alignment and compliance
Qualifications & Experience
- Bachelor’s or Master’s degree in Engineering, Sciences, Pharmaceuticals or similar
- Proven experience in a regulated manufacturing environment (pharmaceutical or chemical)
- Strong knowledge of GMP, Quality/Compliance and Safety standards
- Experience in incident investigations, CAPA management and risk assessments
- Strong leadership skills with the ability to manage and develop teams
- Demonstrated ability to drive continuous improvement and change initiatives
- Effective communication and stakeholder management skills
#SCOperator
#LI-BM5
Required Skills:
Preferred Skills:
Agile Manufacturing, Business Intelligence (BI), Change Management, Chemistry, Manufacturing, and Control (CMC), Cost-Benefit Analysis (CBA), Developing Others, Gap Analysis, Good Manufacturing Practices (GMP), Inclusive Leadership, Leadership, Manufacturing Standards, Operational Excellence, Organizational Knowledge, Plant Operations, Process Optimization, Regulatory Compliance, Resource Allocation, Team Management
The anticipated base pay range for this position is:
€79,800.00 - €137,770.00Benefits:
In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.
*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.
Skills Required
- Bachelor's or Master's degree in Engineering, Sciences, Pharmaceuticals or similar
- Proven experience in a regulated manufacturing environment
- Strong knowledge of GMP, Quality/Compliance and Safety standards
- Experience in incident investigations, CAPA management and risk assessments
- Strong leadership skills
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
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Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
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Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
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