Job Title
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in program strategy and delivery to Citi’s Data and Regulatory operations Strategic Change Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
About the Organization
SMBIC Data and Regulatory Operations Group is a global team operating in over 20 countries, providing essential support to key business lines including Markets, Services, and Wealth Management. We provide an array of services to enable client lifecycle transactions; from relationship establishment, supporting the data demands surrounding instruments and delivering non-financial reporting to our regulators.
The Operations Optimization & Enablement Team, within SMBIC Data and Regulatory Operations, is responsible for the execution of strategic change initiatives, including:
- Developing and implementing Gen AI solutioning strategies in partnership with Technology
- Driving transformative change initiatives across the organization
What you’ll do
The DRO FPMO (Functional Project Management Office) is accountable for management of strategic initiatives across Data and Regulatory operations. The role holder will:
- Review of functional Book of Work to ensure adherence to all project management policy and procedure as Functional PMO
- Conduct UAT testing to understand, train and communicate changes out to project managers and embedded change within the organization
- Represent DRO when engaging with Organizational PMO, ensuring that the organization has a voice at the table
- May be responsible for the day-to-day management of execution against milestones and budget on one or more projects. Assess creation and ensure sign-off of project plan, charter, stakeholder management plan, acceptance plan, and central project issue log.
- Engage stakeholders across product and functional domains to drive transformative changes
- Apply knowledge of Data concepts and procedures to resolve issues and complete required analysis
- Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business goals and confirm project plans meet business needs as described in the project initiation documents
- Review use cases and drive implementation of strategic technology solutions
- Develop strategic solutions and process optimization in partnership with functions
- Appropriately assess and escalate risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
What we’ll need from you
- Extensive experience in project management roles, ideally within Operations
- Proficient and with a strong track record of managing project scope, direction, coordination, implementation, execution, control ensuring compliance with project management governance
- Ability to engage with multiple stakeholders across business, operations, technology and compliance, including those at senior levels
- Ability to rationalize and work through organizational change. Proven track record in terms of evaluating process performance across key metrics and envisioning ways to reengineer the process to create significant improvement across all key variables
- Consistently demonstrates clear and concise written and verbal communication
- Ability to resolve issues that have impact beyond own area and apply in-depth understanding of concepts and procedures within own area and basic knowledge of other areas
- Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
- Minimum 10 years experience
------------------------------------------------------
Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Project Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Getzville New York United States------------------------------------------------------
Primary Location Full Time Salary Range:
$100,800.00 - $151,200.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Apr 23, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- Extensive experience in project management roles, ideally within Operations
- Proficient and with a strong track record of managing project scope, direction, coordination, implementation, execution, control
- Ability to engage with multiple stakeholders across business, operations, technology and compliance, including those at senior levels
- Ability to rationalize and work through organizational change
- Consistently demonstrates clear and concise written and verbal communication
- Minimum 10 years experience
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
-
Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
-
Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
-
Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
