Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Role Description
Manage day-to-day administrative tasks for the BMO team, including scheduling meetings, preparing agendas, and maintaining accurate records.
Support the development and maintenance of process documentation, SOPs, and compliance records.
Support implementation of process improvements, including automation of recurring billing and load sheet utilization for invoicing.
Support BMO Finance Specialist with recurring billings and other invoicing activities.
Maintain and organize BMO documentation repositories, ensuring version control and accessibility.
Support maintenance of the SOS catalog.
Support data collection, validation and governance to ensure reliable information for business operations and reporting.
Handle confidential information with discretion and integrity.
Behaviors and Competencies
Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace.
Organizational Skills: Can maintain a clean and organized workspace and follow simple organizational systems when assigned.
Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines.
Communication: Can communicate simple ideas and information clearly.
Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise.
Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.
Reliability: Can demonstrate a willingness to complete assigned tasks on time and meet expectations.
Continuous Improvement: Can identify minor areas for improvement and implement minor changes.
Multi-Tasking: Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned.
Attention to Detail: Can demonstrate an ability to follow instructions and complete tasks as assigned.
Skill Level Requirements
Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Basic
Ability to handle large volumes of work and meet tight deadlines - Basic
Ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Basic
Ability to research and resolve problems as they arise - Basic
Self-motivated with an upbeat attitude and the desire to learn new skills - Basic
Ability to learn fast, absorb knowledge, and apply newly learned information daily - Basic
Ability to engage in independent work to increase job related knowledge and skills - Basic
Other Requirements
Bachelor’s degree in Business Administration or related field preferred.
Experience: 1-3 years in administrative or business operations roles, ideally within IT or professional services.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Familiarity with collaboration tools (Teams, SharePoint) and CRM platforms (Dynamics)
The estimated annual pay range for this position is $50,000 - $60,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Top Skills
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience.
Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization.
Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers.
Execute your IT vision with stress-free, scalable solutions you – and your people – will love.
SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
