The Role
Seeking a dynamic Operations Leader to drive operational excellence in a crypto-native organization, maintaining accountability and execution alignment across teams while balancing traditional discipline with crypto innovation.
Summary Generated by Built In
We are seeking a dynamic Operations Leader to serve as the operational backbone of our rapidly scaling crypto-native organization. This hands-on role requires an exceptional operator who can establish and enforce disciplined cadence across our diverse technical and financial teams—including engineering, quantitative analysis, data science, decentralized finance, listings, and finance functions.
The successful candidate will be responsible for driving operational excellence through structured execution frameworks, clear decision-making processes, and robust reporting mechanisms. In our fast-moving environment, you will act as the critical bridge between strategic vision and tactical execution, ensuring that all teams maintain accountability while staying aligned with our broader organizational objectives.
This position demands someone who thrives in the intersection of traditional operational discipline and cutting-edge crypto innovation, capable of bringing order and systematic thinking to complex, rapidly evolving challenges while maintaining the agility essential for success in the digital asset space.
Competencies:
- Operational Leadership: Meeting cadence, KPI dashboards, and structured reporting that drive execution.
- Crypto-Native Expertise: 4+ years of hands-on experience in crypto operations, fintech, market data, or exchange-adjacent products; working knowledge of DeFi.
- Strategic Decision-Making: Ability to assess complex technical and business issues and align execution with board-level strategy.
- Project Management Discipline: Cross-functional process enforcement, accurate logs, and audit-ready documentation.
- Execution Focus: Ownership mindset, consistent shipping against KPIs and timelines.
- Communication: Clear, concise writing for technical and non-technical stakeholders.
Role Requirements:
- 4+ years in crypto with operations experience in fintech, market data, or exchange-adjacent products.
- Evidence of shipped products and KPI ownership.
- Strong meeting cadence, KPI dashboards, and written communication skills.
- Able to obtain outside-activity approval and sign conflicts/confidentiality letters.
Time & Compensation:
- Commitment: 2–4 hours per month, with quarterly deep-dive sessions.
- Compensation: Equity and tokens only. Candidates must confirm “Yes” to equity and token compensation only.
Location:
- Preferred: Austin.
- Open to: New York City, San Francisco, London, Singapore, Hong Kong, Vietnam, or fully remote.
About Token Metrics
Token Metrics helps crypto investors build profitable portfolios using artificial intelligence-based crypto indices, rankings, and price predictions.
Token Metrics has a diverse set of customers, from retail investors and traders to crypto fund managers, in more than 50 countries.
Top Skills
Cryptocurrency
Data Science
Decentralized Finance
Fintech
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The Company
What We Do
Token Metrics is a cryptocurrency investment research platform that’s driven by machine learning and artificial intelligence. The company was founded by Ian Balina in 2017 as he traded his way from $20,000 to more than $5 million, logging all his trades in a public-facing spreadsheet that drew more than a million unique visitors per month. Ian’s Moneyball-style approach to crypto investing now forms the basis of the Token Metrics platform, which now helps thousands of customers around the world profitably play the crypto markets.
