Office Coordinator

| Heredia, Heredia, CRI
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Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

As the Receptionist/Office Coordinator Assistant you are  the first friendly face that receives all employees, executives, and vendors at our office in the America Free Zone. You will ensure that office workflow procedures are followed with maximum efficiency by your ability to clean communication and interpersonal skills capable of building rapport and strong relationships. You will report to the Finance/Site Manager and will be the main point of contact for any inquiries or concerns for our Costa Rica site when the Finance and Site manager is unavailable.

Your Area of Focus

  • Receive all Tebra candidates, new hires, vendors, or guests at the front door.
  • Ensure the pickup of supplies or items even if required to do so after work hours.
  • Assist HR/Admin teams with any onsite document delivery.
  • Maintain/update any SOPs related to office facilities and maintenance.
  • Regulate the game and TV area and Cafeteria at the office.
  • Receive any mail, invoices, or any physical documentation.
  • Main point of contact for deliveries (on and offsite) and coordinate messenger services. Receive Product delivery from vendors and confirm with IT and Staff Accountant.
  • Follow and enforce all Health required protocols recommended by our Occupational Health Professional.
  • Answer all incoming phone calls and be responsible for the reception's guest registration at the front desk.
  • Coordinate reservation of conference rooms and huddle rooms when required.
  • Be involved in the creative planning and production of activities and mixers. This includes price quoting and comparison of items, gifts, venues, vendors, services, and products.
  • As the Office Snack and Fruit Coordinator, you will play a crucial role in maintaining a well-stocked and diverse selection of snacks and fresh fruits for our employees while ensuring adherence to budgetary constraints. Your responsibilities will include sourcing, procuring, and managing inventory, all while prioritizing healthy and enjoyable options that cater to various dietary needs and preferences.
  • Coordinating all office and equipment maintenance and ensuring quality and completion.
  • Supervision of cleaning personnel.
  • Parking management for employees and visitors.
  • Control and management of office, cleaning, and cafeteria supplies.
  • Make hotel reservations for visitors.
  • Coordinate and assist the Occupational Health Consultant with projects and compliance.
  • Participate as a member of the Occupational Health Committee and the Brigade as a representative of the company.
  • Manage and Coordinate the SWAG Store Process for Costa Rica.
  • Sign off and equipment return for Work from Home modality.
  • Management of Uber Eats and Travel requests.
  • Coordinate lunch for new hires and Executives from Corporate.
  • Partner with Accounting Staff in equipment control requirements and regulations.
  • Partner with AFZ’s maintenance and administration teams for facilities coordination.
  • Manage and execute import and export processes.
  • Participate as a member of the Culture Committee as a representative of the company

Your Professional Qualifications

  • High School Diploma or any Administration Technical Degree.
  • 1-3 years relevant work experience, preferably as an administrative assistant or receptionist.
  • Experience managing vendors and facilities is preferred.
  • Excellent English communication skills, both written and verbal.
  • Possess own vehicle for company related tasks.
  • Ability to work your way around computer and office software applications with ease.
  • Excellent attention to detail.
  • High level of professionalism and social etiquette since you will be the face of Tebra in Costa Rica.
  • Excellent time management and organization skills for office workflow procedures and requirements.

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. 

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our ValuesStart with the Customer 

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial 

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits 

To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.


#LI-EH1 #LI-Hybrid

Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at [email protected] and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Angular.JSFrameworks

An Insider's view of Tebra

What’s the vibe like in the office?

The office vibe is unreal. We have a culture that promotes hard work, all while celebrating the wins along the way. Our team is composed of individuals who are constantly looking to help each other grow and succeed in their current roles. You know you’re working somewhere special when every single day you’re excited to wake up and go to work!

Davion

Rowles

What projects are you most excited about?

I enjoy challenging projects that provide unique learning opportunities and have a positive impact on our customers. Working on these types of projects alongside my talented teammates is rewarding and allows me to grow as an engineer. I’m incredibly proud of the features and tools we’ve built for our amazing customers over the past few years.

Kit

Johnston

How does the company support your career growth?

I feel that there is a distinct path for me, and that by achieving goals and metrics I will be able to continue to find success in growing my career. My manager encouraged me to expand the scope of my role as much as possible and I was promoted quickly. Here at Tebra, there is a clear mentality of learning and growing as much as you can.

Faizan

Razak

What are Tebra Perks + Benefits

Tebra Benefits Overview

In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Tebra hosts a monthly all-hands meeting to give company updates and drive connection.
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Some meals provided
Onsite office parking
Home-office stipend for remote employees
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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