Office Administrator - Investments

About The Job

Accountable to the Investor Relations Manager.  This role works in collaboration with the MS Amlin Investment Management Limited (AIML) team to ensure high level investor satisfaction.

What you’ll spend your time doing:
 

Investor Relations

Responsible for providing administration and coordination  support. The Office Administrator will assist with investor communication and stakeholder management, to ensure a high level of client satisfaction with services provided by AIML. 

• Support Investor Relations initiatives and client relationship management activities
• Update and maintain Client Query & Action Database on SharePoint and the creation of summary reports
• Support Internal Communication on Investor Relations SharePoint site
• Support the preparation of reporting for Client Service Forums, Investment Committee and other forums
• Support the preparation of client SLA and KPI monitoring and reporting
• Coordinate and schedule meetings, creating agendas, taking minutes and following up on actions

People

• Collaborate with  the Investor Relations Manager, the wider AIML team, stakeholders and clients to ensure that ongoing Investor Relations activity is carried out to a high standard
• Build strong relationships with key stakeholders and fully understand client needs to provide good quality advice and ensure high investor satisfaction
• Build trust and understanding with new clients, assisting them through change and onboarding processes
• Ensure key stakeholders understand the purpose and context of your role within AIML and the MS&AD Group

You’re going to enjoy this job if you also…

• Are focussed on delivering results, demonstrate strong organisational skills and have a keen eye for detail
• Have good communication and listening skills
• Have a strong client focus, building effective relationships
• Have a positive, optimistic and realistic outlook
• Are willing to learn, building trust to support autonomous working
• Are supportive in the drive for continuous improvement

What you’ll need:

For this particular role there are some important qualifications and experience we need you to have. These include:

• 3+ years’ administration experience in the financial services industry
• Strong MS Office skills (Word, Excel, PowerPoint), Outlook, MS Teams, SharePoint and diary management
• We offer the opportunity to attain the Investment Management Certificate (IMC)

We are stronger together because of our common interests and rich differences. You may be the strength we didn’t know we needed. Believe in yourself, and click apply today!

What Can You Expect From Us?

• Competitive Base Salary
• Holiday: 28 days core annual leave, and you can buy up to 5 days
• Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%)
• Private Medical: cover for yourself. Family members/dependants can be added
• Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits
• Life Assurance: 5x annualised base salary

Each one of us is unique because of our backgrounds, what we have learned so far and how we express that. Establishing an inclusive attitude helps us, organisationally, to ‘think outside the box’ because it calls on that diverse range of ideas, perspectives and lived experiences.
We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see.
Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age.

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