The Role
As a Novice DevOps Developer, you will support software development processes, assist in infrastructure management, and work with various DevOps tools and methodologies.
Summary Generated by Built In
Novice DevOps Developer – Job Description
Reports To: Manager, DevOps
About the Job:
atVenu seeks a Novice DevOps Developer to support the operational efficiency of our software development and delivery processes. The successful candidate will contribute to a variety of projects while collaborating with and learning from experienced developers to improve the security, reliability, and performance of our systems.
In this role, you will also support the Manager, DevOps by assisting with daily operational tasks. Responsibilities include implementing approved software solutions and infrastructure components, as well as executing assigned development projects under technical guidance.
The ideal candidate is a self-motivated and curious learner with a passion for solving problems in simple, effective ways. If you are interested in working with systems, Cloud Engineering, infrastructure as code, debugging, monitoring, and alerting, then this role is for you.
What You’ll Do:
Reports To: Manager, DevOps
About the Job:
atVenu seeks a Novice DevOps Developer to support the operational efficiency of our software development and delivery processes. The successful candidate will contribute to a variety of projects while collaborating with and learning from experienced developers to improve the security, reliability, and performance of our systems.
In this role, you will also support the Manager, DevOps by assisting with daily operational tasks. Responsibilities include implementing approved software solutions and infrastructure components, as well as executing assigned development projects under technical guidance.
The ideal candidate is a self-motivated and curious learner with a passion for solving problems in simple, effective ways. If you are interested in working with systems, Cloud Engineering, infrastructure as code, debugging, monitoring, and alerting, then this role is for you.
What You’ll Do:
- Assist with developing and maintaining Infrastructure as Code using tools such as Terraform and AWS CloudFormation.
- Support the maintenance of the atVenu DevOps toolchain, including technologies such as Jenkins, CouchDB, Docker, and various AWS services (e.g., EC2, ECS, EKS, DynamoDB, CloudWatch, Lambda, API Gateway, CloudFront, EventBridge, Security Hub, WAF, KMS, GuardDuty, ECR, and S3).
- Help monitor and maintain legacy infrastructure by identifying potential misconfigurations or vulnerabilities and assisting with remediation and patching efforts.
- Work with configuration management and monitoring tools such as Ansible, New Relic, and Grafana to help maintain system reliability and visibility.
- Assist in developing and maintaining CI/CD pipelines using tools like GitHub Actions and Jenkins.
- Support the maintenance and improvement of Bash scripts used to automate Linux-based operational tasks.
- Help gather infrastructure evidence and documentation to support compliance initiatives such as SOC 2 and PCI.
- Participate in the on-call rotation, with guidance from senior team members, to help respond to infrastructure alerts and operational issues.
- Assist with incident investigation and contribute to root cause analysis efforts to improve system reliability.
- Contribute to internal tools and scripts that help the DevOps team streamline day-to-day operations.
- Collaborate with the DevOps Manager and team members to promote DevOps best practices across development and operations teams.
- Maintain and update documentation for infrastructure, systems, and processes, and assist with tracking work through project management boards.
- Post-secondary education in computer science, computer engineering or a related field or equivalent experience
- Demonstrate a solid understanding of core CS fundamental concepts
- Experience with at least one programming language; preferably in Python, Ruby, and/or GoLang
- Awareness of how to independently debug/troubleshoot complex software issues and apply learnings to future projects
- Awareness of knowing your professional limitations; know when to ask for help/seek approval
- Natural curiosity, which is evident through questions asked and independent research on topics relevant to your role and/or projects
- Ability to analyze problems and propose solutions using facts and logic
- Excellent communication skills; learning to effectively convey technical concepts in a way that is easily understood
Skills Required
- Post-secondary education in computer science or equivalent experience
- Understanding of core CS fundamental concepts
- Experience with at least one programming language (Python, Ruby, GoLang preferred)
- Ability to debug/troubleshoot complex software issues
- Excellent communication skills
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The Company
What We Do
Founded in 2012, atVenu is the world’s leading Live Event Commerce platform for managing Artist Tours, Venues, and Festivals in every major market. atVenu’s platform provides actionable data and insights to anyone, anywhere, and anytime, allowing organizations in the live event commerce industry to maximize their revenue. Our technology combines an advanced backend system specifically built to handle the unique challenges of running live events with a seamless front-end point of sale with mobile order purchasing. atVenu’s platform is used at over 100,000 events each year and is trusted by the world’s largest artists and industry leaders. atVenu is headquartered in Sausalito, CA with additional offices in San Clemente, CA and Calgary, AB.
