Location: Harrisburg, PA - local candidates only
Position Type: Remote, some onsite work and overnight travel will be required.
Contract Length: 10 months, with possible extension
Position Overview:
The selected candidate will be responsible for providing technical support for planning, designing, maintaining, and integrating local and wide area network infrastructure and will have input into the edge networking architecture deployed throughout the organization. The ideal candidate should have strong communication skills, extensive technical expertise, and several years of experience in a large-scale environment.
CCNA and CCNP certificates or higher are preferred, but candidates with equivalent hands-on experience will also be considered.
Duties:
- Installs, configures, maintains, and manages network infrastructure consisting primarily of switches, routers, firewalls, Silver Peak SD-WAN edge appliances, wireless infrastructure, cellular-based appliances, and all associated hardware and software.
- Performs network management functions utilizing various industry tools to monitor, test, verify, troubleshoot, and resolve complex network problems by working with users, service providers, business partners, and others to resolve problems.
- Assists in the planning and design of LAN/WAN network architecture including, network bandwidth analysis and capacity planning
- Assists in the execution of planned deployments and upgrades and supports change management efforts within the edge networking group.
- Participates in change management efforts with agency and other edge networking teams.
- Participates in Service Now trouble ticket resolution and reporting.
- Ensures that assigned edge networking trouble tickets or incidents follow established processes and are fully documented within Service Now.
- Assists with tier 2 support for widespread events/ incidents to customers and other networking teams as needed.
- Proactively identifies and troubleshoots issues related to complex network problems and works them to resolution, including communication to other networking teams.
- Participates in the evaluation of, and makes recommendations on, new and emerging technologies as part of the ongoing hardware refresh cycles championed by the Edge Networking Solutions team.
- Evaluates current and future network needs and prepares technical solutions and recommendations.
- Reviews the development of configuration standards.
- Assists in the design of highly complex networks as well as makes recommendations to optimize the edge network for maximum efficiency.
- Ensures that all existing and new networks meet or exceed the security requirements.
- Assists in the creation of Visio diagrams of the edge network to document new and existing network elements, especially those deemed specialty/ field networks.
- Participates in the documentation for the configuration of network components including setup, installation, and overall deployment of network hardware and software.
- Supports remote IT staff with network-related issues and deployments.
- Supports operations staff and business partners with network-related issues as needed.
- Communicates effectively both verbally and in writing with other employees, vendors, and business partners.
- Maintains an understanding of various routing protocols.
Required Skills:
- 4 years of Network Switching experience
- 3 years of Network Routing experience
Preferred Skills:
- Hold a CCNA certification for 2 years
- Hold a CCNP certification for at least a year
- 2 years of experience with SD-WAN
What We Do
LingaTech, Inc., a minority owned business, NMSDC MBE Certified, and is PA Small Diverse Business (SDB) Verified since 2014. We are a member of the Harrisburg Regional Chamber of Commerce & CREDC, and are registered with Hireveterans.com & PurplePlacement.com.
We believe in technology innovation and customer partnership to deliver world class IT consultants, products and services. We provide high end consultants to partner with your organization to maximize your growth and achieve your IT goals. As your technology partner, when your business grows we grow with you.
We offer software services in three major areas – Product development, Custom software development and Project Management. With professionals having more than 15 years of experience in software industry, our clients are assured of products/services that are of great quality.