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BASIC PURPOSESupervise, plan, and set objectives for assigned Account Executives and Account Managers and monitor and assess their individual performance against key performance indicators, ensuring successful management of customer relationships and driving sales growth, item and category penetration and profitability of those relationships. May also manage significant piece of business directly. Support, develop and coach assigned staff and participate in critical sales calls as needed including business reviews for at-risk accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Evaluate the ongoing effectiveness of the Sales team and relevant systems. Develop and implement sales procedures as necessary. Coordinate activities with other departments and functions to meet customer needs, including with Customer Service.
Monitor performance metrics to assess performance against key performance indicators and progress against annual operating plan targets.
Coordinate required training.
Determine schedules to ensure adequate coverage of all customer relationships in line with the segmented service strategy.
Assist assigned staff in escalating inquiries to Division, Region, and Corporate functions as needed including operations, replenishment, pricing, and category management.
Grow profit and penetration of all accounts managed (both those managed directly and those managed by direct reports).
SUPERVISION
Account Executives, Account Managers
RELATIONSHIPS
Internal: Customer Service Manager and Representatives, Account Coordinators, Division VP of National Sales and National Sales management, Accounting, Purchasing, Operations, Merchandising
External: Customers, Vendors
QUALIFICATIONS
Education/Training: High School diploma or equivalent required; Bachelor’s degree in Business/Marketing preferred.
Related Experience: A minimum of five years of sales and distribution experience required (foodservice industry or related preferred). Experience in restaurant operations is desirable. Experience using quantitative & qualitative research data will be helpful. Overnight travel may be required to participate in trainings, meetings, or other company events.
Knowledge/Skills/Abilities: Excellent oral and written communication skills, as well as customer service and presentation abilities. Should also have demonstrated problem solving ability and negotiation skills. Working knowledge of Microsoft Word, Outlook, Excel and PowerPoint required.
Physical Requirements: NA
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between
$75,000 - $120,000***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***
Top Skills
What We Do
US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed.
With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions.
US Foods is headquartered in Rosemont, IL, and generates more than $28 billion in annual revenue. Visit usfoods.com to learn more.
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