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Position Summary:
This position is responsible for effectively soliciting and becoming familiar with all accounts within the assigned market segments and/or geographic territory to drive group room nights for positive revenue impact.
Primary Duties and Responsibilities: includes but not limited to:
- Captures small to medium size group business from assigned market segments and/or geographic territory to surpass revenue expectations of hotel and individual revenue goals
- Initiates and follows-up on assigned leads
- Maintains and participates in active sales solicitation program
- Monitors production of all top accounts and evaluates trends within assigned markets
- Participates in key industry organizations and client events and attends assigned tradeshows
- Invites customers for entertainment and site inspection purposes
- Is an advocate of the company’s Mission, Vision and Values on a consistent basis
Secondary Duties and Responsibilities:
- Builds effective relationships with internal and external groups to achieve revenue and operational goals
Minimum Education and Qualifications:
- Bachelors’ Degree in Hotel Administration, Marketing, Business, Finance or a related field
- Five years of experience in hotel and/or catering sales
- Knowledge of Delphi required, knowledge of Knowland is preferred
- In lieu of a degree and previously mentioned experience, 10 years of experience in hotel and/or catering sales
Competencies: Incumbent will master the following competencies while in this position:
- Excellent communication and organizational skills
- Excellent presentation and interpersonal skills
- Proficient in Word, Excel and PowerPoint
- Ability to establish action plans and goals
- Basic understanding of Mohegan Sun budget process
- Overall understanding of revenue management and its utilization to drive bottom line profit
- Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic
- Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming
- Ability to handle, anticipate, prevent, identify and solve problems, as necessary
- Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment
Training Requirements:
- Knowledge of Mohegan Sun corporate and department policies and procedures
- Must complete the Core Manager Training course
- Knowledge Meeting Matrix, LMS and Passkey systems
- Safety and Fire Training
- SMART alcohol awareness
- Pursuit of learning and self-development opportunities to enhance personal and professional growth
Physical Demands and Work Environment:
- Office work environment
- Overnight travel is required
- Must be able to stand and/or walk for extended periods of time
- Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
RegularKnock, knock. Hear that sound? That's opportunity!
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
Top Skills
What We Do
Mohegan is the owner, developer and manager of premier entertainment resorts in the United States, Canada, and Northern Asia. Mohegan’s U.S. operations include resorts in Connecticut, Washington, Pennsylvania, New Jersey, and Nevada; Canadian operations are based in Niagara Falls; and Mohegan Inspire is located in Incheon, South Korea. The brand’s iGaming division, Mohegan Digital, provides cutting-edge online gaming solutions to Mohegan’s loyal fan base and meets the digital needs of customers on a global scale. Mohegan is owner and operator of Connecticut Sun, a professional basketball team in the WNBA. For more information on Mohegan and its properties, please visit www.mohegangaming.com.
