National Groups & Sales Support Specialist

Company Description

Joining Minor means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. 

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels ANZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

Due to an internal transfer, we are currently looking for a National Groups & Sales Support Specialist to join our friendly and successful Sales team at Minor Hotels on a full time basis, working Monday - Friday only!

The National Groups and HUB Specialist is required to convert and coordinate Conference and Accommodation groups into Minor properties across ANZ region. This is actioned through effective management of group and event enquiries, maximising revenue opportunities. In addition, the role will coordinate and assist all Sales Team Activities.

This role is perfect for someone currently working in a guest facing position at a hotel, looking to move into a corporate function. 

Key Responsibilities Include:

• Assist with sales admin tasks as required
• Daily liaison with sales and revenue team
• Manage group booking organisers and handover to property.
• Ensure group organisers are aware of operational policies
• Support the Revenue, onsite MICE Teams and Sales Team as required.

Qualifications

• 3 years sales administration and customer service experience
• Previous experience within a Hotel environment will be highly regarded
• Proven ability to take initiative
• Highly developed communication and relationship building skills
• Positive attitude and a willingness to learn in a fast-paced environment
• Ability to work as part of a team but also autonomously
• Effective planning and organisational skills
• Availability to work full time hours, Monday - Friday only

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

• Competitive salary
• 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
• Access to Minor Hotels ANZ paid parental leave benefits
• 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
• Additional paid leave including Birthday and Study leave.
• Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
• NIB Insurance discounts
• Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
• Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
• Discount on Furniture
• 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
• Wellbeing programs with Uprise (EAP)
• Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.