Mortgage Advisor – Primary Market

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members. 
BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

The Target Pay Range for this position is $24.90-$30.38 hourly. The full Pay Range is $20.20-$35.96 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU’LL MAKE:

As a Mortgage Advisor - Primary Market at BECU, you’ll play a critical role in helping members achieve their homeownership dreams while driving business growth. You’ll build lasting relationships, guide members through complex mortgage processes, and serve as a trusted advisor for both members and team members. Your expertise will shape positive outcomes, fostering member satisfaction, business development, and team collaboration.

Full-Time Schedule:

9:00 AM – 6:00 PM, Monday – Friday & Saturdays as needed for branch support.

By applying to this requisition, you are expressing your interest in working onsite at our Maple Valley, Covington, and Auburn branches, with the possibility of supporting additional locations as needed.

WHAT YOU’LL DO:

• Be the Trusted Guide: Serve as the primary point of contact for members throughout the mortgage process, from application to funding, ensuring a seamless and positive experience.
• Deepen Member Relationships: Build lasting connections by conducting needs assessments, offering tailored mortgage solutions, and maintaining regular follow-up to strengthen member trust.
• Drive Business Growth: Support individual and team goals by fostering member engagement, coaching team members, and driving referral generation in assigned branches.
• Build Strategic Partnerships: Develop and maintain mortgage referral relationships with members, internal teams, business development managers, and external partners to expand mortgage business.
• Coach and Mentor: Empower branch and center teams by providing training, tools, and coaching on mortgage products, sales strategies, and best practices.
• Engage with the Community: Represent BECU in community events and organizations, promoting the credit union’s mortgage products while building meaningful relationships.
• Negotiate with Confidence: Work closely with members to finalize loan terms and ensure compliance with BECU’s lending policies and procedures.
• Ensure Compliance: Stay current with federal and state mortgage lending regulations and share updates with team members to ensure process adherence and legal compliance.
• Leverage Technology: Utilize mortgage loan origination systems (LOS) and underwriting tools to streamline processes, resolve deficiencies, and facilitate timely approvals.
• Stay Industry-Savvy: Keep up with evolving industry trends and local real estate market changes to offer competitive, up-to-date mortgage solutions.
• Problem-Solve with Purpose: Act as an escalation point for member concerns, delivering proactive solutions and maintaining a high standard of service.
• Collaborate for Success: Partner with internal mortgage teams and departments to enhance member experiences and achieve better business outcomes.
• Lead by Example: Continuously improve processes, uphold service quality, and contribute to the credit union’s success.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

• Career Advancement: Opportunities to expand your career within a dynamic, supportive organization.
• Skill Development: Access to continuous learning and development programs.
• Member Impact: A meaningful role helping members achieve homeownership.
• Team Collaboration: Work alongside supportive, collaborative professionals.
• Community Involvement: Opportunities to engage with and support the community.
• Innovative Environment: Be part of a forward-thinking team dedicated to continuous improvement.

QUALIFICATIONS:

Minimum Qualifications:

• B.A. or B.S. degree or equivalent work or education related experience required.
• Minimum two years of experience in mortgage loan production, including conventional, FHA, and VA products required.
• Minimum two years of mortgage loan sales experience, and/or consultative sales experience in financial services or a financial institution required.

Desired Qualifications:

• Compliance with SAFE Act legislation, which requires annual registration as a Mortgage Loan Originator (MLO).
• Effective relationship management, problem resolution and customer service skills.
• Strong sales, prospecting and follow-up skills.
• Excellent interpersonal skills to ensure issues are handled in a fair and consistent manner.
• Ability to contribute both independently and as a team member in multi-priority fast paced environment.
• Excellent time management skills. Ability to adapt to evolving work priorities.
• Excellent verbal and written skills to effectively communicate.
• Proficient math skills, with a high degree of accuracy. Ability to perform complex income analysis.
• Ability to exercise confidentiality and discretionary judgement.
• Ability to adapt to change within working responsibilities, be it internal, market or regulatory driven.

JOIN THE JOURNEY

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.

#BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.