YOU ARE A COMPASS.
You keep those under your care top of mind and take on the world with a positive attitude. You truly listen to customers or clients and seek to validate, clarify, and identify with them. You don't just solve problems, you take ownership of solutions.

YOU ARE A PERFECTIONIST.
The devil is in the details. The thoroughness and meticulous nature you put into your work sets you apart from the rest. You are the one others approach to see if they're right.

YOU ARE A GIVER.
Your caring nature helps to mediate disputes and allows you to be flexible and receptive to new ideas. The high energy you bring never hides the unique, fearless risk-taker underneath.

Role Summary

The Media Sales Services Coordinator is an important partner to our team in processing campaign entry steps and providing tactical support to fulfill digital and linear advertising orders for our clients. This position requires excellent interpersonal and communication skills as they will interact daily with our Sales teams, Sales Services team, and our Fulfillment and Operations teams. A successful candidate for this role has strict attention to detail, strong critical thinking and problem-solving skills, and thrives in a fun, fast-paced, deadline and process-driven environment.

Primary Responsibilities and Essential Functions • Teams with Sales Services Specialists to perform processing tasks for digital and linear advertising campaigns, switching between multiple processes and systems daily. • Processes new client information to ensure correct data entry and completion of paperwork requirements prior to new advertising campaign launches. • Proactively monitors and pulls daily reports to confirm the accuracy of others' work as well as their own, and takes follow-up action or communication steps required to gather necessary/correct information from various stakeholders. • Provides campaign reconciliation support as needed; securely handles payment information and data entry; procures affidavits and invoice copies upon request; and serves as a liaison for data-gathering and questions among Sales, Sales Services, and Accounts Receivable teams. • Partners with sales in gathering data and research for new/prospective clients. • Assists with administration and data entry for client data management (CRM). • Assists Sales Services Specialists to provide tactical support as needed upon delegation. • Pulls key reports for the Sales Services and Sales teams as requested, including converting and compiling data into spreadsheets or presentation formats. • Performs other task-based support for the local Cox Media leadership team, as required. • Attends job-related training, with the expectation of ongoing development of skillsets and evolution of responsibilities.

The position interacts primarily with internal customers, including local and remote teams. Processing work is repetitive but time- and error-sensitive; failure to meet deadlines or produce accurate work results in lost revenue.
Qualifications:

Minimum • Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.) • HS diploma, GED or relevant work experience • 1 year office/administrative or customer service experience, or one year post-high school education in a job-related field • Requires 6 months experience using Microsoft Office applications in a work or non-work setting with demonstrated intermediate proficiency in PowerPoint and Excel. • Excellent skills in adaptability, applied learning, keyboarding, oral communication, PC skills, quality orientation, reasoning, tolerance for structured work environment, and written communication, in order to work effectively with teams throughout organization.

Preferred • AS/AA or Technical Certification or Bachelor's degree preferred • Experience in telecommunications/advertising/digital marketing industry desired • Google AdWords Certification, Google Analytics experience a plus.

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.