Head of Growth

| Hybrid
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We are searching for a Head of Growth to lead our Growth function at FabFitFun! The ideal candidate is well versed in the marketing model (building awareness and driving acquisition through various digital channels). However, can extend this basic model to drive total revenue growth, including activation, retention, upsell, recovery and referrals by leading cross-functional teams of product, technology, and data resources.

As the Growth Marketing Leader, you will be accountable for engagement, conversions, and retention of our customers. Reporting to the Chief Product Officer & General Manager, you will take ownership of the growth strategy in partnership with executive leadership. You will envision and execute on a growth strategy and drive highly impactful programs to drive demand generation for our services and be accountable for the acquisition and growth of our customer base. Specifically: 

  • Develop and own the growth plan to raise awareness, drive demand, increase conversions, grow usage and reduce churn across all our offerings.
  • Design and implement marketing campaigns using paid, owned, and earned media channels, with a focus on experimentation methods to grow consumer activation, engagement, and retention - all in a data-driven and efficient manner.
  • Lead paid media, influencer marketing, SEO/SEM and CRM functions. Lead cross functional team of product managers (for A/B testing), and data team 
  • Manage our mobile app download and usage metrics and propose tactics to drive higher engagement and retention across our surfaces.
  • Be the primary driver of the mar-tech roadmap for the company
  • Measure the impact of work by establishing the right KPIs, developing reports and communicating results with leadership and cross-functional stakeholders.
  • Create co-marketing assets, content marketing, inbound marketing, self-service campaigns, marketing toolkits, and tools that our partners can use to market our services.
  • Create written documentation to communicate experiments and their results with the rest of the team and company, including lessons, action items, and recommended optimizations.

Ideal candidate attributes

  • Inspire confidence and be influential with a diverse group of stakeholders to create strong buy-in with technical, creative, and operational groups.
  • Self-motivated; willing to be proactive and take initiative on open-ended projects with little oversight.
  • Marketing visionary; with experience launching & scaling consumer apps, products, or services for a range of consumer brands.
  • Creative and ideas-oriented and have a strong record of consumer-centered campaigns that propel usage, adoption, and market momentum.
  • Motivating and challenging teams and individuals at all levels of an organization, both directly and cross-functionally.

We believe the successful candidate has these qualifications and experience:

  • 10+ years' experience in marketing or growth with a focus on consumer marketing, performance marketing 
  • 5+ years of management experience, leading a teams of marketers
  • Experience in growth marketing / lifecycle marketing.
  • Technical knowledge and marketing automation technology experience.
  • App marketing, eCommerce, CPG, Retail, or Marketplace experience is a plus.
  • Passion for and experience in lifestyle brands is a plus
  • Master's degree in a related field is a plus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • WrikeManagement
    • SalesforceCRM
    • IterableEmail

An Insider's view of FabFitFun

How would you describe the company’s work-life balance?

After being at this company for a few years, balancing work and life has never been a concern for me. Between the flexibility to work from home when necessary, to traveling the world, this company always encourages a balance. I really appreciate that I never have to put my life on pause -- it’s a freedom that makes this company so wonderful.

Taylor

Customer Acquisition Specialist

How has your career grown since starting at the company?

My career has grown tremendously since joining FabFitFun in 2015! I started as a Jr. Account Manager, and have worked my way up to Director, Strategic Merchandising! FabFitFun helped me to not only switch teams, but also encouraged me to take courses on any skills that I wanted to improve for my new position.

Carly

Director, Strategic Merchandising

How do you make yourself accessible to the rest of the team?

I believe in casually connecting with my team on a regular basis. During lunch I will often go to one of our team rooms and eat with them, and aim to not talk about work. My hope is that this connection will encourage them to ask me when they need something. I also try to encourage direct feedback by being grateful for ANY feedback I receive.

Arjen

SVP, People

What are FabFitFun Perks + Benefits

FabFitFun Benefits Overview

Amazing benefits including medical, dental, vision (+ Pet insurance!)
401K & Matching
Open/Flexible PTO policy - we trust our employees to manage their time
Donation matching program
Free FabFitFun subscription and quarterly credit in our e-commerce Add-Ons store
Monthly cell phone reimbursement
Monthly work from home stipend while the company is temporarily remote

Culture
Volunteer in local community
Partners with nonprofits
Each of our seasonal boxes partners with a charity/nonprofit organization.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
Led by our Co-Founders & Co-CEOs, this is an exciting chance monthly or bi-monthly for the company to get together to review company goals, updates, celebrate wins, and keep employees informed
Flexible work schedule
Diversity
Highly diverse management team
Mandated unconscious bias training
All new hires complete training, and the company adheres to updated training every 2 years
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
We offer a variety of plans to help accommodate our employees needs!
Life insurance
Pet insurance
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
We match up to $500 per year per employee via BrightFunds
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Stocked kitchen with amazing snacks that suit both looking for something healthy or a sweet treat in the afternoon. Kombucha & cold brew also on tap!
Some meals provided
FabFitFun offers 3 catered a meals a week at our HQ in West Hollywood. Breakfast provided on Monday, while Lunch is provided on Tuesday and Friday.
Company-sponsored happy hours
Onsite office parking
Paid parking available for all of our employees
Pet friendly
Dog friendly office! Our HQ is right across from the West Hollywood dog park. We have annual events for our FFF furry friends, such as our Halloween pet costume party!
Relocation assistance
Fitness stipend
You will have access to our online digital streaming platform (FabFitFun TV) that hosts a library of online fitness classes from top studies. Also hosted fitness classes every quarter in nearby gyms.
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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