Vice President, Internal Communications & Talent Brand

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Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

About The Role

The VP, Internal Communications & Talent Brand sits within our People team and will be a key member of the People Leadership Team. Reporting to the Chief People Officer, this role will have global responsibility over Internal Communications, Talent Brand/Employer Brand, and Corporate Social Responsibility (CSR) functions. This role is highly cross functional and will be a key partner to Crunchyroll leadership and many team members across the business. The role requires a high-impact leader with a rich blend of experiences, across a range of companies at varied stages of growth and maturity; a leader who knows what great looks like (from an employee experience perspective) in a scaled organization.

  • Delegate and lead internal communications and employer brand team members, investing in their growth and development.
  • Define and execute on a consistent and engaging internal communications strategy in partnership with the leadership team.
  • Build a strong, external employer brand that is well-positioned to attract exceptional, values-aligned talent to the company.
  • Build and manage our CSR initiatives, such as charitable giving, pro-social campaigns, and volunteer time off (VTO) program.
  • Use your creative vision to ensure that company initiatives and projects are successfully communicated to employees with consistent voice/tone.
  • Make use of multiple delivery mediums (including visually rich, digital modes of delivery) to enhance engagement and uptake of messaging.
  • Resolve necessary internal knowledge management infrastructure and workflows required to support an employee intranet and other employee communications.
  • Plan, edit and write content for a variety of internal communications channels (ie. internal resource sites, company all staff meetings, email, internal social channels).
  • Draft messages or scripts from senior executives for presentation to employees in written or spoken form.
  • Ensure internal messages are consistent and connected across all mediums and for different departments within the company.
  • Ensure internal messages are consistent and appropriately timed relative to external messages, where applicable.

Location: Dallas

Our Dallas office is centrally located within the Metroplex, making it convenient and easily accessible for our team members from across the Dallas-Fort Worth Area.

About You:

Your creative flair inspires a preference towards delivering visually rich, digital communication experiences to help employees connect to the company’s mission and strategy, serve as advocates for the brand, and embrace our values. You’ll participate in driving a highly informed team by using creative and engaging approaches to make ideas and information easily discoverable, consumable and memorable. While you lead with a creative spirit, you are equally oriented around driving complex projects in an organized and expeditious way. You believe that communication designed to inspire our employee audience should be as creative and compelling as anything that would be delivered to our community of anime fans. You are both the producer and director of high quality and highly engaging communication experiences that tell our internal story.

  • You have 10+ years experience working across a diverse portfolio of companies and industries, and across at least two of internal communications, employer brand, recruitment marketing and/or corporate social responsibility.
  • You have experience using creative approaches to tackling communication challenges in engaging ways.
  • You possess excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees.
  • You have experience creating employer brand or recruitment marketing content for social media, digital and physical channels and events.
  • Having additional experience writing for a variety of different audiences, either personally or professionally, is highly desirable.
  • You are deeply passionate about the role corporate social responsibility initiatives can play in attracting and engaging mission-aligned talent.
  • You are an experienced leader with the capability of understanding the lowest level of detail and demonstrating a willingness to "roll up your sleeves" to get things done.
  • You’re adept at leading the work of a team, delegating and assigning work and owning team outcomes. You combine the need to empower a team with the understanding that delegation should be relative to capability to ensure success.
  • You have tremendous leadership capacity and you have a successful track record of building and growing high-performing teams.
  • You love to tackle hard problems and believe that well-executed communication has the ability to create order out of chaos.
  • You thrive in environments where there is a high-degree of ambiguity and things are prone to rapid change. You are a steady rock when the seas of change can be choppy.
  • You possess the ability to influence team members and build relationships at all levels of the organization.
  • You thrive in environments where you can use your super powers of strong problem solving and critical thinking skills while exercising sound judgment.
  • You have proven experience handling confidential and sensitive information. You exercise discretion and show good judgment; honesty, integrity, and trust-building behaviors in all dealings.
  • You are adaptable with a keen ability to fly high (focused on strategy) or low (focused on execution) as needed.

Benefits:

  • Competitive salary
  • “Use What You Need” time away from work policy
  • Medical, dental, vision, STD, LTD, and life insurance
  • Health care and dependent care FSA
  • 401(k) plan with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Fun, passionate and skilled co-workers
  • Pet friendly - pet insurance

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email accounts. If you have any questions of the authenticity of a Crunchyroll job offer, please contact [email protected] before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

  • Courage - When we overcome fear, we enable our best selves.
  • Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.
  • Service - We serve our community with humility, enabling joy and belonging for others.
  • Kaizen - We have a growth mindset committed to constant forward progress.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LifeAtCrunchyroll #LIHybrid

 

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Technology we use

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An Insider's view of Crunchyroll

What's something quirky about your company?

If you need a midday break or a little creative inspiration, we have a full manga library stocked with stories just waiting to be enjoyed!

Bianca

Director, Public Relations - Americas and Japan

What does career growth look like on your team?

The spirit, tenacity, and genuine, energizing joy this team has for our work, our mission, and our fans make it impossible not to grow. We grow individually, we grow together- and it’s amazing to see our vision go from a simple, imagined thought to something real that delights people around the world.

Mae

Associate Manager, Social Media

How has your career grown since starting at the company?

I experienced tremendous growth at this company for the past half-decade. From my perspective, communication between teams and departments is only getting better.

Maria

Staff Security & Compliance Engineer

What are Crunchyroll Perks + Benefits

Crunchyroll Benefits Overview

In addition to fun, passionate, and skilled co-workers, Crunchyroll offers competitive salaries as well as a “Use What You Need” time away from work policy. Crunchyroll offers Medical, Dental, Vision, STD, LTD, and life insurance, as well as a 401(k) plan with employer match. There are also perks beyond the nitty-gritty, such as a dog-friendly office, virtual yoga classes, mental health care, and more!

Culture
Volunteer in local community
Crunchyroll encourages and facilitates all forms of local community volunteering including Techbridge Girls in the Bay Area, Cat Town - Oakland, Baby2Baby, and A Sense of Home.
Partners with nonprofits
Crunchyroll has partnered with numerous US-based STEAM organizations including Ryman Arts & The Barcid Foundation, as well as The Inter College Animation Festival and Amusement Media Academy in Japan.
Open door policy
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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