Job Description The CCB Technology/Product Executive Thought Leadership & Social Media Strategy Communications Manager vice president will oversee a LinkedIn-focused social media ambassador program aimed at raising awareness for Chase's Product, Customer Experience, Design, Digital and Technology teams as an exciting place to work for prospective employees, while highlighting our people, culture, innovations, community and more. This position reports to Chase's Head of Social Selling with accountability to the Head of Communications for CCB Technology and Product, with responsibilities including but not limited to:

• Stewarding the strategy and content for a LinkedIn-focused social ambassador program.
• Overseeing the ongoing development and execution of an editorial calendar, creative assets and content
• Partnering closely with PR, creative, and brand marketing teams to provide feedback and assist in the creation of social first concepts
• Partnering across Chase's communications and social media team to craft engaging content using audience, industry, and social listening insights.
• Developing creative briefs to launch production with internal and external teams. Coordinate production schedules and workflows for an assigned book of work from conceptualization through distribution.
• Creating measurement plans to effectively track monthly KPIs and report performance to senior leadership.
• Developing proofs of concept to explore and test new media channels and organic Marketing strategies for the Chase brand and businesses we support.
• Qualifications and Skills:
• 7+ years of experience in Social Media and/or Content strategy highly preferred.
• Experience using Sprinklr with strong knowledge of social media landscape and trends
• Experience managing paid and organic social media campaigns
• Strong project management experience with the ability to juggle a large scope of work with competing deadlines.
• Ability to source content ideas from SMEs and turn them into digestible long and short pieces of content
• Excellent written and verbal communications skills. Comfortable crafting a narrative and delivering presentations to senior leadership.
• Able to build strong partnerships with a variety of internal and external partners and deliver exceptional client service to the businesses we support.
• Self-starter mentality with the ability to navigate ambiguity.
• Highly creative individual with enthusiasm to conceptualize and implement programs that are disruptive while maintain brand elevation
• Boldness to pitch fresh ideas within the team, think creatively, and identify and solve problems
• Conceptual thinker who can connect the dots between people and projects to drive a vision forward.
• Team player with enthusiastic attitude and entrepreneurial spirit. Eager to learn, contribute, and make an impact

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.