JPMorgan Chase
Dallas-Fort Worth, TX

Strategic Client Content, Creative Marketing- Senior Associate

| Dallas-Fort Worth, TX
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Job Description A strong Creative Marketing Sr. Associate is a strategic thinker, creative writer and storyteller with the ability to understand how to address a large number of clients and prospects with content and also customize presentations by gaining an understanding of an individual merchant's needs and conveying our company's value proposition in a compelling way without sacrificing compliance and brand requirements. They must be able to effectively project manage, balance multiple projects and prioritize with tight deadlines, leading stakeholders at varying levels across multiple lines of business within the firm.
Responsibilities Include :
Business Results
  • Help create compelling stories and building a new library for North America sales presentations and collateral, ensuring materials are kept up-to-date, meeting the needs of our sales team and delivering value.
  • Collaborate with global team members to ensure best-in-class materials and efficiencies in our processes
  • Partner with sales and account executive teams in North America to analyze the needs of the prospective clients to create new content to tell a compelling story that strategically aligns our solutions and differentiators with their needs.
  • Develop working knowledge of payments solutions (Treasury, Acquiring, Liquidity, Trade, Commercial Card, etc.) in order to provide expertise in guiding the strategic narrative. Translate technical information into language understood by all levels of clients.
  • Research topics, gather information and consult with subject matter experts to clarify details and develop materials while meeting legal and compliance guidelines.
  • Proactively perform needs assessment to identify gaps in preapproved content and create material to fill those gaps.

Client/Customer Focus
  • Perform discovery calls and project manage multiple marketing projects simultaneously ensuring all stakeholders actively participate and meet critical deadlines.
  • Find effective ways to measure success across the team, achieve strong KPIs based on success measures, celebrate wins and act on opportunities identified.
  • Periodically conduct post mortems to identify opportunities for improvement to our content and process and share learnings with team.

Teamwork and Leadership
  • Collaborate with peers across Marketing teams to support development efforts, share best practices, and increase team efficiency.
  • Proactively identify opportunities for improvement and leverage change management discipline to bring ideas to fruition.
  • Lead the team's efforts in North America to expand support model and other critical projects as needed.

Risk and Controls
  • Ensure all materials are compliant with legal and J.P. Morgan brand guidelines prior to publication

  • 5-7 years of hands-on experience writing and creating presentations and/or marketing materials required
  • Strong project management and organization skills required
  • Exceptional verbal and written communication and editorial skills required
  • Graphic design experience with a strong portfolio strongly desired
  • Advanced ability to tell a compelling story
  • Solid understanding of J.P. Morgan Payments products and services preferred
  • Payments industry knowledge desired
  • Ability to interact, influence and communicate effectively with all levels of the organization
  • Proven self-starter, detail oriented, well organized and able to multi-task effectively
  • High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and accepts accountability
  • Unwavering integrity
  • Ability to work effectively under tight deadlines and pressure
  • Proficiency in Microsoft Office, specifically, advanced capabilities using PowerPoint
  • Knowledge of Adobe Illustrator, Photoshop and other publishing software preferred
  • Bachelor's degree preferred but not required

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
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Technology we use

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What are JPMorgan Chase Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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