Sr Marketing Manager, Product Enablement & Program Management
Chewy is looking for a Sr. Marketing Manager to join our team within Marketing Science & Operations based in Dania Beach, FL.
This centralized role will lead a 2-3 person team responsible for both seamless execution of the various projects undertaken by Marketing Science & Operations, as well as communicating all new capabilities, features to drive adoption by our Marketing partners.
More specifically, this person will be responsible for:
- Representing the “voice of the customer” to our Marketing Product team. Your ownership will span across our entire product portfolio with your primary customers being marketers in our Brand, Integrated, Creative Services and Performance teams.
- Driving the adoption of all products and features in our Marketing Technology stack, as these capabilities are critical for the business to realize the benefits of these products.
- Coordinating delivery of roadmap initiatives to help our operations scale, including projects of varying scope, type and complexity with stakeholders from marketing and merchandizing to technology and finance.
- Driving fulfillment of ad-hoc technology and analytics requests,
The ideal candidate will be a highly motivated, data-driven, self-starter/problem-solver with proven experience working across an organization to get things done. They will have strong communication skills with an ability to “read between the lines” to better assess what our marketers need and quantify the business impact of these needs.
What you'll do:
- Guide and develop marketing strategies and plans to communicate the features and benefits of new products to customers
- Drive adoption of the platforms/tools rolled out and deliver a return on our investment
- Ensure Marketing Science & Operations roadmaps are clearly prioritized and calibrated to address corporate needs and specific feedback from our stakeholders, and ultimately are executed on time according to plan.
- Fine tune or establish and own all development processes for the Marketing Science & Operations team (across marketing analytics, product, and technology), including running all development rituals such as grooming, sprint planning and stand-ups.
- Manage delivery of product & analytics roadmap and ad-hoc initiatives by working across the marketing analytics’ insights, solutions and data science teams.
- Construct and deploy marketing and communications strategies to address the needs laid out above.
- Exhibit a strong sense of ownership, bias for action, & superior communication skills; be willing to roll up your sleeves to get the job done
What you'll need:
- 5+ years of product marketing experience with at least 2 years of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
- Experience building and establishing processes for a growing team
- Understand the marketplace - be an expert on platforms/tools available to marketers and how they are positioned
- 2-3 years of project management experience. Experience working in analytics and/or marketing is a plus.
- Demonstrated ability to work on projects requiring both creative and analytical skills.
- Strong communication, interpersonal and leadership skills with the ability to influence without direct authority.
- Preferably a strong public speaker, comfortable in front of large, senior groups, and a solid writer
- Strong interpersonal skills with a positive, people-oriented attitude
- Bachelors degree required
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR at chewy dot com
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