Sr. Manager, Client Marketing
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Who we are:
Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.
The role:
We are looking for a high-performing marketer to lead client marketing strategy and execution. As the Sr. Manager, Client Marketing, you will lead efforts to increase client growth and expansion revenue, help define the strategy and execute new and innovative ways to maintain, grow and diversify revenue from our client base. In this role you will also help build client engagement and advocacy programs to ensure we are showcasing client success and fostering a community of champions.
Our ideal candidate has the ability to develop and execute successful client engagement programs that directly impact revenue and overall lifetime value. You are familiar with structuring client journeys using a range of engagement tools and possess a vision for the most effective and scalable ways to drive client revenue, combined with a 'test and learn' mindset firmly anchored in data insights. This role will report directly into the Senior Director of Growth Marketing.
What you’ll do:
- Collaborate with cross-functional partners, Account Managers and Relationship Managers to develop client and partner marketing strategy, framework and programs that drive revenue, increase client retention and satisfaction, and become a Galileo competitive differentiator.
- Develop and implement content marketing initiatives (e.g. use cases, white papers, videos, testimonials, joint speaking opportunities, etc) that increase awareness of Galileo and or client brand, partnership and impact in the marketplace
- Develop and implement end user focused, integrated marketing programs to help drive acquisition, activation, retention goals for our clients, and revenue for Galileo.
- Analyze client performance marketing effectiveness, including building post analysis campaigns with definitive key learnings and action items for success. Ensure campaign measurement and analytics processes are in place to provide response, insight and continuous improvement
- Actively and collaboratively works with our internal partners to ensure that programs are planned within appropriate timelines, resources are efficiently leveraged and detailed campaign measurement plans are implemented
- Develop marketing as a service framework / templates to scale and grow success of end user marketing programs across our client and partner base that amplify and accelerate revenue growth
- Work on a core part of our client experience with significant opportunity for impact
What you’ll need:
- Must be team-oriented, collaborative and have the ability to drive an agenda forward while also balancing needs of multiple conflicting stakeholders
- Must be comfortable delivering presentations to a variety of internal and external audiences
- Up-to-date with the latest trends and best practices in digital marketing
- Experience working with agencies in development of creative briefs, managing the creative process, a creative eye with keen attention to detail
- Track and present progress against goals and relevant marketing metrics to team, cross functional groups, and management
- Strong ability to manage relationships with internal partners and external agencies
Why you’ll love working here:
- Competitive salary packages and bonuses
- Comprehensive medical, dental, vision and life insurance benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning Retirement plans and planning
- Tuition reimbursement on approved programs
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Fully stocked kitchen (snacks and drinks)
Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic, effective on November 1, 2021, U.S. employees must be fully vaccinated and boosted (when eligible) to work from any of our offices, travel for business or attend work-related meetings.
The company will make reasonable accommodations when possible for employees who are unable to be vaccinated because of a disability, pregnancy, sincerely held religious belief, or for other legally required reasons.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsGalileo is committed to embracing diversity. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.