Social Media Community Manager
COMPANY
Budweiser. Bud Light. Stella Artois. Michelob ULTRA. That's right, over 100 of America's most loved brands, to be exact. But there's so much more to us than our top-notch portfolio of beers, seltzers, and more. We believe our people are our greatest asset, and we're looking for people like you to join our shared dream of bringing people together for a better world. Are you up for the Challenge?
ROLE SUMMARY
You get to be beer on the internet! The Social Media Community Manager job at AB focuses on creating memorable and lasting connections with our consumers via our brand's social media pages (FB, IG, TW and YT). Working across some of our most iconic brands like Budweiser, Bud Light, Michelob ULTRA and many more, you'll be responsible for 1:1 consumer interactions, creating lightweight content, and executing campaign launches.
JOB RESPONSIBILITES
- Responsible for communicating with customers via multiple social networking channels (e.g. Facebook, Twitter, and Instagram) for Budweiser, Bud Light, and other national brands
- Build relationships and drive customer satisfaction and loyalty by delivering excellent customer connections
- Ultimately responsible for each customer's overall experience and their lasting impression of ABInbev
- Escalate contacts to internal and external partners as necessary
- Coordinate shipment of merchandise/prizes in conjunction with third parties to drive brand loyalty
- Collaborate with digital reporting teams in order to provide qualitative analysis of 1:1 interactions with consumers
- Solicit approved responses as needed
- Use judgment to escalate and alert reporting team and management of emerging trends and topics
- Responsible for understanding ABI's complete portfolio, including respective brand positioning, marketing strategies and internal/external relationships
- Willingness and ability to work varied hours (nights and weekends)
Job Qualifications
- Bachelor's degree in Marketing, Communications, or equivalent business experience managing social media
- Deep understanding of social media trends, pop culture and the internet as a whole
- Funny and creative with exceptional written and grammar skills
- High productivity motor, self-starter, ability to work autonomously and highly organized with the ability to manage priorities and projects simultaneously
- Working knowledge of Microsoft Office Suite applications
WHY ANHEUSER-BUSCH
Anheuser-Busch is here for the times that matter. The moments where we celebrate, defy challenges, dream of the brighter future we are building today- and all the moments in between. We are a company that brings people together for richer conversations, sweeter celebrations and stronger communities.
Challenge Accepted! Apply Today!
BENEFITS
- Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts
- Life Insurance and Disability Income Protection
- Generous Parental Leave and FMLA policies
- 401(k) Retirement Savings options with a company matching contribution
- Chance to work in a fast-paced environment among a company of owners
- Free Beer!