Senior Specialist, Omnichannel Marketing (US Portfolio Strategy)

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Job Description
If this position will be based in the US or Puerto Rico (not applicable to positions based outside of US or Puerto Rico): Subject to applicable law, all prospective hires will be required to demonstrate that they have been fully vaccinated for COVID-19 or intend to be vaccinated for COVID-19 by November 1, 2021, or qualify for a medical or religious accommodation to this vaccination requirement. Hired candidates who are not vaccinated by November 1, 2021, and who have not been approved for a legally-required medical or religious accommodation will be subject to disciplinary action up to and including termination of employment, subject to applicable law.
The Oncology Marketing team is passionate about bringing our medicines to our customers around the world. We are currently recruiting for Senior Specialist, Omnichannel Marketing (US Portfolio) to support our Field Suggestions/Next Best Engagement (NBE) team .
The position will report to the Associate Director, Portfolio Strategy.
This position will work closely with Oncology Marketing brand teams and serve as a liaison between the Oncology brand teams and field sales teams. NBE will employ near-real-time customer interaction data while leveraging customer affinities and optimal tactic sequences to make healthcare provider engagement initiatives significantly more dynamic, more relevant and help deliver improved customer experience. This Senior Specialist role will play an integral role for development, execution and optimization of Oncology Field Suggestions (actionable insights to sales teams). It is an exciting time to be joining our team - as we are working with urgency to onboard multiple tumors to be part of NBE and build the capabilities that support our vision of becoming the leading Oncology company within the US by 2025.
Key responsibilities will include and are not limited to the following :

  • Act as member of NBE operations and launch core Agile team, contributing to the rapid implementation of leading-edge integration of our field and digital promotions for oncology, including scoping and planning plan work for onboarding additional products or customers to NBE.
  • Manage Oncology Pan-Tumor team's NBE timeline across HQ and field activities, ensuring all interdependencies and roadblocks are flagged for the immediate team, inclusive of field sales programs with brand teams, field suggestions performance reviews, and field change communications and activities.
  • Lead NBE Field Change Workstream Meetings, organizing across training, communications, and field, to ensure robust field leadership insight is incorporated into the NBE planning process, and that timely coordination of NBE activities with the field is achieved.
  • Recommend, investigate, and guide implementation of Veeva enhancements that are actionable by the field and enhance NBE data available from field interactions.
  • Represent NBE team at the Pan-Tumor FIT to gather insights for continuous Field Suggestion and NBE improvement.
  • Support development of Field Suggestions for launch and in-market brands by: preparing marketing teams for evaluation of their data sources and related strategic actions that can be included in Field Suggestions insight creation, collaborate with stakeholders and vendor to build, maintain and enhance tumor field suggestions library, ensure accurate and timely PRT review of Field Suggestions asset library, continually assess and identify opportunities to increase effectiveness of customer engagement across field digital and in person promotion via Field Suggestions and related Veeva tools that can be integrated into NBE, and Assess utilization metrics at the suggestion level using analytical tools regularly to monitor performance and inform content enhancements and franchise reviews.
  • Collaborate with IT and marketing teams to ensure implementation/inclusion of new data sources (-e.g., Prognos, Komodo) Field Suggestions.


Education Minimum Requirement :

  • Bachelor's Degree (BA/BS)


Required Experience and Skills:

  • Minimum of (3) years' Pharmaceutical business experience. Oncology experience is preferred. Knowledge of field sales systems is preferred.
  • Strong program and project management skills, leadership, problem solving, teamwork, analytical, and written/verbal communication skills, demonstrated leadership skills experience.
  • Experience with collaboration, influencing without authority, and working successfully with cross-functional teams
  • Ability to manage significant complexity and flexibility
  • Strong work ethic, good judgment, confidence in decision-making and professional presence


Position Location : Upper Gwynedd, PA or Remote/Virtual
Our Human Health Division maintains a "patient first, profits later" ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.
Who we are ...
We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for ...
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today.
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
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Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
For more information about personal rights under Equal Employment Opportunity, visit:
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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
No Travel Required
Flexible Work Arrangements:
Remote Work
Shift:
Not Indicated
Valid Driving License:
Yes
Hazardous Material(s):
Number of Openings:
1

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Candidate Location Eligibility:
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Technology we use

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What are Merck Perks + Benefits

Merck Benefits Overview

Our commitment to you
We promise a Merck experience based on
a foundation of…
Culture
We are committed to fostering an environment where all colleagues
feel welcomed, respected and valued.
Responsibility
We are committed to tackling the world’s biggest health challenges by
discovering better ways to make a difference in everything we do.
Career development
We are committed to encouraging professional career development that
aligns to our business strategy.
Rewards
We are committed to offering plans, programs and resources that provide
you and your family what you need, when you need it

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Pension
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Virtual coaching services

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