Level Access

Senior Product Marketing Manager

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You are a skilled product marketer who is ready to propel Level Access’s digital accessibility solutions to the next level.   You are a messaging expert, constant collaborator with product and go-to-market teams, a motivator of sales and a creative producer of content that cuts across product positioning to trusted industry commentary. Storytelling is at the heart of what you do. You are driven to develop compelling product-to-market fit collateral, pricing, solution packaging, competitive analysis and effective product marketing strategies that increase sales by articulating the solution’s value proposition. You will be able to gather all the salient details from multiple internal stakeholders and customer contacts and synthesize them into clear business insights that can be used in developing or upgrading current or future products. You are creative, resourceful, and fearless in taking ownership and achieving your goals.

Key Responsibilities

  • Drive articulation of product portfolio positioning and Go-to-Market (GTM) planning and processes that aligns with organizational goals and initiatives
  • Lead solution packaging discussions and develop related marketing collateral and resources
  • Research and analyze market trends, competitive landscape, buyer personas, and customer insights to develop compelling product differentiation and value propositions aligned with the customer journey
  • Interview prospects, customers, and partners to understand customer needs, market dynamics, and competitive landscape to inform and influence future product development strategy.
  • Own and maintain the official customer journey definition and coordinate with users of this journey across the company to ensure consistent use
  • Work internally with Finance, Services, Sales, Product and executive leadership on GTM and pricing strategies and implementation of pricing framework in the CRM system
  • In collaboration with Sales and Customer Success teams, own development of compelling buyer persona-focused collateral, including data sheets, website, sales kits and other enablement materials that drives awareness and interest
  • Leverage customer health insights from customer experience teams to implement and optimize marketing programs to improve customer retention via lifecycle communications, upsell opportunities, transactional streams, and promotional campaigns
  • Partner with Customer Marketing on use, retention and expansion strategies for specific products as well as regularly communicate product performance/adoption and growth across key metrics
  • Develop winning customer-specific propositions, along with close partnership with Marketing counterparts to influence future innovation pipeline & programs based on channel insights
  • Assist in planning, development, and presentation of sales & brand materials at all key Trade Shows and Customer Collaboration Planning sessions, ensuring our sales strategies and brand initiatives are well represented
  • Track and report on ROI of customer engagement efforts
  • Brief and educate other cross-functional departments including Training, Sales, Sales Ops, Customer Success, and Services on new launches, solutions, and product marketing resources


  • 5+ years of experience in a high-tech B2B company product marketing role
  • Proven track record working with Product and Sales teams on enablement strategies to increase understanding of solutions, articulation of value proposition, and provide solution expertise
  • Solid experience with building and managing go-to-market product launch frameworks
  • Exceptional visual, verbal and written communication skills
  • Creative with ability to solve complex problems in a unique or innovative way
  • Experience developing competitive intelligence tools
  • Comfortable speaking with and leading discussions with customers, partners, and vendors
  • Bachelor's degree in Marketing, Business, or comparable education/experience
  • Nice to haves: familiarity with digital accessibility, Pragmatic Marketing certified, M.B.A
  • Strong logic skills that help them with business obstacles that prevent a successful product launch, as well as excellent communication skills. Ability to manage multiple overlapping projects, as well as effectively communicate with other managers and marketing professionals.
  • Leadership skills that facilitate team cohesion and efficiency.
  • Proficient with feature differentiation practices and competitive analysis, and they conduct regular market research with customers, providers, and external partners.

You are

  • Results-focused and exhibit commitment to goals and consistently deliver results
  • A team player who works effectively and cross-functionally with the sales, customer success, and product teams as well as leadership
  • Enthusiastic - a fun and energetic contributor to a great culture
  • An analytical thinker with the ability to digest complex information and provide key insights
  • Customer-focused with a passion for customer and prospect success at all times
  • Demonstrated ability to work independently and autonomously
  • Data-driven to provide reporting metrics and team pipeline forecasts to executives
  • Detail-oriented and supremely well-organized

Application Process

This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience.  The role is being offered as a remote role. Please submit your cover letter and resume for immediate consideration.

Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2021, Level Access. All rights reserved.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • htmlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AWS (Amazon Web Services)Frameworks
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • WordpressCMS
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce PardotCRM
    • ZoomInfoLead Gen

What are Level Access Perks + Benefits

Partners with Nonprofits
Friends outside of work
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
We off every employee fitness reimbursement of 50%, up to $60/month, for gyms, fitness classes, personal training, or virtual fitness
Mental Health Benefits
Retirement & Stock Options Benefits
Traditional 401K and Roth 401K are both available for our employee's
401(K) Matching
Level Access will match up to 3% of compensation for both the traditional and the Roth 401(k) contributions
Performance Bonus
Level Access offers a bonus plan for every role throughout the organization to reward each employee for great performance
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Level Access offers up to 12 weeks of paid maternity leave and 6 weeks of paid paternity leave for individuals who have been with the organization for at least 6 months.
Flexible Work Schedule
We understand that our employees are located in different time zones and have lives outside of work so we allow the option for flexible schedules to accommodate all of our employee's
Remote Work Program
Level Access currently conducts business as a fully remote organization with the option to come into our headquarters in the DC area.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Mentorship program
Continuing Education stipend
Training Reimbursement is provided to each employee for professional improvement activities, including training courses, certifications, conferences, tuition, and books
Time allotted for learning
Customized development tracks

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