Senior Marketing Manager at Charles Schwab (San Diego, CA)

| San Diego, CA
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Your Opportunity
Positioned in the heart of our Central Marketing Organization, The Retail Client Marketing Experience Team is on the hunt for a passionate Senior Manager, Marketing to help discover, create, and oversee innovative, modern, and engaging marketing experiences for our investors. The team is passionate about segmentation, cutting edge digital strategies, healthy and scalable design systems, unstuffy content that incites action and promotes findability, innovative ideas & research, and tailored consulting and support to partnering creative teams and marketers.

Workplace Flexibility Program: We're proud to support our employees in a working approach that allows you to bring your best self to work - whether that's in the office or remote.
Most Schwabbies have the opportunity to voluntarily work in the office or at home based on their preference*When the firm is ready to fully return to the office, employees will have the flexibility of a hybrid work environment, spending some time working remote and some time in the office.Employees and managers can discuss and decide what works best for them, with additional flexibility available based on their role, business needs, and individual circumstances.

What you are good at
  • Marketing Campaign Development and Execution You possess sharp strategic and technical skills to drive clarity and forward thinking solutions in complex program and creative scenarios across a range of channels and marketing use cases. You have a proven track record of developing, reviewing and approving, and coordinating a multi-channel launch of new and updated marketing assets. Your rationale is always informed by voice-of-the-client or prospect and voice-of-the-field insights, desired business outcomes, the end user experience, plus data and insights to achieve successful product and experience launches with the best user experience possible.
    • Managing agency oversight to deliver project timelines, including managing the digital experience such as email marketing and website strategy development on a corporate level while understanding the needs of publishers and their timelines.
  • Governance & Optimization: You have an innate aptitude for governance including: planning, structure, process, and documentation. You're detailed and capable of managing a high volume of work streams yet proficient in understanding and communicating 'big-picture' strategy. You effectively track personal status as well as report out on team-level status to managers and leadership. You are forward thinking and communicative with partners and team members to identify project hurdles and issues and can identify effective resolutions and process adaptations to increase efficiency.
  • Communication: You have a track record of excellent verbal and written communication skills that leads to new thinking and drives more efficient management of the marketing program. Collaboration: You thrive in cross-functional teams of diverse experts - product and client experience, agency, content strategists, data and analytics, marketers and others and successfully build meaningful connections across all parties to deliver results.

What you have
  • Strong business background, bachelor's degree required.
  • 6+ years of digital marketing communications and/or marketing program management experience required.
  • Experience in a financial service or highly regulated environment preferred.
  • Data driven and analytical focus; ability to drive new thinking and hypothesis, synthesize qualitative and quantitative data, identify feasible options and evaluate strategic trade-offs.
  • Experienced with all aspects of a user-centered design process, including user research, developing user flows, creating wireframes, conducting usability tests, and creating annotated design specifications.
  • Strong self-management skills, comfortable with substantial responsibility, working directly with our partners, and capable of managing project schedules.
  • Highly adaptable, entrepreneur mindset, team player with superb verbal and written communication specifically, in framing problems, ability to present options and rationale clearly and concisely.
  • Excellent interpersonal and relationship-building skills, plus a superb team player.
  • Positive attitude and solid work ethic. Results orientated.
  • Familiarity or experience with research tools and research companies.
  • Experience in navigating large and complex organizations, including gaining access to key stakeholders, with a proven record of attaining meaningful alignment on business needs and priorities.
  • Experience with client and prospect marketing campaigns that consist of multiple, coordinated assets to be launched strategically.
  • Detail-oriented, organized and methodical approach with an ability to multitask, troubleshoot and coordinate multiple priorities, stakeholders and timelines to successful execution.
More Information on Charles Schwab
Charles Schwab operates in the Fintech industry. The company is located in San Francisco, CA and Lone Tree, CO. Charles Schwab was founded in 1973. It has 22335 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 351 open jobs at Charles Schwab, click here.
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