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Chewy
We're on a quest to help people connect through pets.
Miami, FL

Senior Marketing Analytics Manager at Chewy (Miami, FL)

| Miami, FL
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Our Opportunity:

Chewy is seeking a Senior Marketing Analytics Manager to join our Customer Relationship Management team in Boston, MA, Plantation, FL, or Bellevue, WA. This is a highly cross-functional role that will partner with Marketers, Software, and Finance and will help us create scalable, maintainable, and reliable high-visibility metrics and reporting tools.

Chewy has a culture of data-driven decision-making and demands business intelligence that is timely, accurate, and actionable.  You will be responsible for designing and implementing data models, pipelines, and dashboards that will provide the guiding light that our marketers will rely on to operate and enhance their programs. Along the way, you will gain a broad knowledge of how all of the many pieces of Chewy.com work together to provide the level of service our customers have come to know and expect.

The ideal candidate will showcase great business acumen, have a bias towards data-driven decision-making, and be able to work through ambiguity. So, if this interests you, our growing CRM Analytics Team is looking forward to speaking with you!

What You'll Do: 

  • Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions
  • Build and evolve data visualizations capability to tell the story and let the data speak for itself while setting the direction for future reporting
  • Serve as liaison between the Business and technical teams to achieve the goal of providing actionable insights into current business performance, and ad hoc investigations into future improvements or innovations
  • Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation
  • Root Cause Analysis on problems to gain a better understanding and provide appropriate steps to resolve
  • Support leadership with timely recurring and ad-hoc analyses
  • Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for secondary datasets

What You'll Need: 

  • Bachelor’s/ Master’s degree in computer science, Engineering, Mathematics, Information Systems, Analytics, or comparable educational background
  • 6+ years of relevant work experience in business intelligence or data engineering
  • 6+ years of experience with Tableau
  • 6+ years experience in SQL query writing and tuning.
  • Ability to occasionally script and automate using Python or R
  • Proficiency in data lineage: including sources of data, how metrics are aggregated; and how resulting business intelligence is consumed and interpreted by the business
  • Advanced ability to draw insights from data and communicate them (verbal/written) to the stakeholders and senior management as required.
  • Experience conducting large-scale data analysis to support business decision making
  • Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical team

#LI-RK1


If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected]


If you have a question regarding your application, please contact [email protected]


Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.


To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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Technology we use

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What projects are you most excited about?

I'd say our new onboarding program, which educates and immerses Chewy’s new hires in our business, mission, and Operating Principles. I hope new Chewtopians walk away from our revamped onboarding experience with a deeper understanding of what makes Chewy special and that it helps them build connections with their fellow new team members.

Victoria

Senior Talent Manager

What are some things you learned at the company?

Creating a work environment that is accessible to everyone attracts a diverse talent pool and unlocks talents and skills that might not be available otherwise.

Mark

Sr. Accessibility Program Manager

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What’s the vibe like in the office?

My favorite Operating Principle here at Chewy is “Debate Openly, Commit Fully.” It makes me comfortable having passionate disagreements with my coworkers about a project when appropriate, knowing that we can have a (zoom) beer later that day and feel OK about it. Every company strives for that culture, and it's a part of our DNA at Chewy.

Zack

Senior Product Manager

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