Senior Manager, Marketing Operations

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How you'll make an impact:As a Senior Manager of Marketing Operations you will help our marketing team to run like a well-oiled machine, ensuring we have processes, tools and reporting to measure and achieve our goals. Every day you will help to conceive and manage marketing campaigns and programs to help generate new leads and expand our presence with our existing customers. To thrive in this role, you must love variety, have high attention to detail and succeed in a highly collaborative environment. In this role you will:

  • Serve as a core leader for marketing, providing cross-functional coordination, communications, and reporting
  • Help build, implement, document, and streamline Marketing processes including annual planning, quarterly business reviews, monthly reporting, and budget tracking
  • Administer our existing Marketing Technology - You'll serve as the primary administrator for HubSpot and the Marketing liaison for Salesforce
  • Make suggestions, research, and onboard new technology in support of our team and our goals
  • Analyze data to build reports that we'll use to track every lead, opportunity, and campaign, and present updates in our regular team meetings
  • Develop the marketing data strategy so that Marketing as a whole has the necessary insights to build high-performing campaigns.
  • Suggest strategies for untapped areas of marketing investment, to help design and lead the continual evolution and scaling of our marketing team and strategy

What we're looking for:

  • 6+ years' experience in Marketing, Operations, Strategy Consulting, Business Operations, ideally in B2B software
  • Experience automating successful marketing strategies through technology
  • Passionate about administering marketing technology, ensuring data integrity, and building reports that help drive our business
  • Extensive knowledge of HubSpot or Pardot, Salesforce and ideally Google Analytics

Thinking about applying? Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you're currently reading this and hesitating to click "Apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.Here @ Strata…Who we are:We are committed to our mission to help heal healthcare. Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community. We believe that each of our team member's unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin. Our values:Here at Strata, we are guided by a set of principles called the StrataWay. These values keep us honest and ensure that we are always representing ourselves and our organization as best we can. They are at the core of who we are and how we support one another.

  • Serve: We partner with our customers to provide quality solutions that will make their lives easier. We extend service to our community to drive purposeful change.
  • Rock: Our work makes a meaningful impact, no matter what role we play on the team. We are open and receptive to new ways of doing things, always innovating, and never becoming complacent.
  • Grow: We are life-long learners and embrace change that will help us grow professionally and personally. We embrace a culture of feedback and acknowledge that progress is more important than perfection.
  • Pro: We show up every day as the best version of ourselves. We treat others as we would want to be treated (and then some). We commit to getting better every day in everything that we do, upholding the highest level of integrity even in the face of challenges.

Our Impact:Strata Decision Technology provides an innovative set of software and service solutions to help healthcare providers better analyze, plan, and perform in support of caring for their community and reducing the cost of care. Our customer base includes over 2,000 hospitals and over 400 healthcare delivery systems. Founded in 1996, our mission is to Help Heal Healthcare™. For more information, please go to www.stratadecision.com.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • .NETLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • MicroservicesFrameworks
    • .NET CoreFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • FigmaDesign
    • LucidchartDesign
    • AirTableDesign
    • ConfluenceManagement
    • JIRAManagement
    • TaskRayManagement
    • HootsuiteCMS
    • HubSpotCRM
    • SalesforceCRM

An Insider's view of Strata Decision Technology

What are some social events your company does?

One of the things I enjoy most about the culture at Strata is the social events - there is always a way to get to know your co-workers on a more personal level. A few of my favorite team events have included dinners, bowling, cooking classes and even meeting and petting a penguin!

Madeline

UI Designer

What's the biggest problem your team is solving?

Our Data Science team is focused on several key initiatives. Currently, we are measuring the financial impact of COVID-19 on our client base and tracking hot spot areas. Our goal is to identify trends and clearly visualize the impact of COVID-19 to help hospital leaders allocate their limited resources and stay financially solvent.

Chris

Data Engineer

How has your career grown since starting at the company?

My career started as a software engineer; today I have the opportunity to lead the engineering team and make a tremendous impact in healthcare and our community. Strata has provided me with many resources along the way, whether it be new roles, projects or leadership training that have helped me get a broader understanding of the business.

Tushar

VP, Engineering

How do you empower your team to be more creative?

I always encourage my team to change their lens in order to strike up creativity. For example, putting on the hat of a nurse manager who just wrapped up their shift and needs to opine on financial performance impacts how we can make that task intuitive, efficient, and valuable.

Alina

Senior Director, Professional Services

How do you collaborate with other teams in the company?

I have the pleasure of working with a multitude of internal Strata teams to support our clients. Throughout the implementation life cycle, Project Managers will work with Sales, Finance, Contracts, Product Management, Technical Consulting, Experience Management and Training teams to ensure projects are delivered on time and under budget.

Amy

Senior Manager, Project Management

What are Strata Decision Technology Perks + Benefits

Strata Decision Technology Benefits Overview

We know that our people want more than just a job at Strata. They want a career with purpose. A community who truly cares. A safe place to bring their authentic selves to work. Relationships that don’t end with the workday. Security for their families. Service to their communities.

Our team means everything to us, so the things that are important to them are our first priority. We support our team through the many programs, perks and benefits listed below.

Culture
Volunteer in local community
Our team members can use their annual community service day to make an impact in their neighborhood.
Partners with nonprofits
We partner with many organizations including: OneTen, Feeding America, Digs for Dignity, and the Greater Chicago Food Depository.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Day off for your birthday
Team members have a floating holiday each year that can be used to take the day off on their birthday!
Hybrid work model
Summer hours
Flexible work schedule
We know that life happens - we encourage our team to communicate with their managers about flexibility they may need. We also offer a flex Fridays program!
Remote work program
We offer both a hybrid or fully-remote working option based on preference and location. While we have campuses in Chicago and St. Louis, team members are primarily based out of their home offices.
Diversity
Mandated unconscious bias training
We have incorporated unconscious bias training into our annual, company-wide ethics training and our new hire onboarding program. Managers also attend inclusive leadership trainings.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Strata's Diversity Council helps us consider programs and processes to best support our organization from a DE&I perspective. It also allows for team members to listen, educate and share experiences.
Hiring practices that promote diversity
We tap into a diverse talent pipeline through partnerships with diverse student organizations. Our team is also required to complete training around unconscious bias before conducting interviews.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Strata employees can contribute up to $3,500 annually to their FSA. These funds can be used for applicable out-of-pocket, healthcare-related expenses or dependent care expenses.
Disability insurance
Dental insurance
Vision insurance
Health insurance
All health benefit coverage begins on day one. Team Members have their first 30 days to select the right coverage for themselves and their families.
Life insurance
Pet insurance
We offer multiple plan and provider options through a benefit portal every team member has access to on day one!
Wellness programs
Every team member has an annual health & wellness stipend that can be used towards fitness and wellness costs. We offer discounted rates to a variety of local and nationwide fitness clubs.
Team workouts
Strata encourages our team to stay active through various virtual workout challenges so that we can get moving together, no matter where we are located!
Mental health benefits
Mental health and taking time away from work is important - every team member has two Mental Recharge Days to be used freely throughout the calendar year.
Wellness days
Strata employees receive two wellness days each year, in addition to company holiday, paid time off, and our flex Fridays program.
Financial & Retirement
401(K)
Strata offers both a traditional 401(K) and Roth 401(K) with a broad selection of stocks, bonds and international index funds to choose from.
401(K) matching
Strata provides employees with a 401(k) matching plan managed by Vanguard. We match 50% of contributions up to 6% of an employee's annual gross pay. Our team members are fully vested on day one!
Employee stock purchase plan
We allow all fulltime employees to purchase company shares at a discounted price, starting on day one.
Performance bonus
We're proud to have consistently funded our bonus pool to 100%. Our team has clear expectations set and aim to meet and exceed their goals each year!
Child Care & Parental Leave Benefits
Generous parental leave
We provide 12 weeks of paid birthing parent leave and offer 6 weeks for non-birthing parent and adoptive parent leave.
Family medical leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Company sponsored family events
Strata has fun celebrating "Take Your Kid To Work Day" each year! We've also hosted a "Friends & Family Open House" in our office to show our loved ones where we work.
Vacation & Time Off Benefits
Generous PTO
Our team members start accruing PTO on day one, accrue 21 days per year & can roll over up to 5 unused days each year. We also offer 10 paid holidays plus an additional community service day per year.
Paid volunteer time
Our team receives one day per year of paid volunteer time. Additionally, many of our teams will take time to volunteer together!
Paid holidays
Paid sick days
Wellness is about the whole self, and we expect our team members to take care of themselves when they need it.
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Strata offers pre-tax commuter benefits for transportation, parking and car-share services as well as a corporate discount to Divvy bike here in Chicago!
Company-sponsored outings
All teams are encouraged to plan quarterly events and outings!
Free snacks and drinks
We love our Bevi machines for flavored water and stock a variety of snacks daily.
Some meals provided
While we have snacks on campus everyday, each week we have Team Collaboration Day (TCD) where we cater breakfast, lunch and a happy hour!
Onsite office parking
There are many pay-to-park garages near our office, including in our HQ building, the Aon Center.
Recreational clubs
Team members can use their annual health & wellness stipend to pay intramural dues in their home town. In Chicago, we often play beach volleyball or softball in the summer too!
Relocation assistance
Fitness stipend
Aside from our annual health & wellness stipend, Strata has partnerships with a variety of fitness centers nationwide that our team can take advantage of!
Home-office stipend for remote employees
All team members, regardless of location, are eligible for monthly reimbursement to offset the cost of technology usage as well as other home office needs.
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
We offer extensive new hire training and employee development programs alongside our Education Grant program for our people to expand their knowledge and skills in and outside of Strata.
Tuition reimbursement
Lunch and learns
Strata hosts a variety of lunch and learns throughout the year. We have welcomed guest speakers to talk to our team about Accessibility & Inclusion, healthcare challenges & trends and more!
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 mentorship, cross-department mentorship, career mentoring and leadership mentoring.
Continuing education stipend
Our Education Grant program offers $500 annually, for continuing education.
Continuing education available during work hours
Every team member has access to a catalog of over 200 courses taught by Strata employees to further their learning. In addition, team members have LinkedIn Learning licenses for continued education.
Online course subscriptions available
Customized development tracks
Paid industry certifications
Team members can use their annual Education Grant to pursue certifications or training in their field of interest.

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