Senior Manager, Communications and Strategy at Patreon (Remote)

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Do you believe creators should get paid fairly for their work? Yeah, so do we.
And that's what Patreon is all about - we're building the future of the creative economy, where creators and their fans come first. Where middlemen and streaming services don't call the shots. Where artists can build a community around the work they love.
Patreon is a platform that powers creator-patron memberships and communities. We help creators by providing the tools, insights, and education they need to run their creative businesses and grow their audiences.
In the last year alone, we've doubled the number of users on the site and paid over a BILLION dollars directly to the creators on our platform.
What you'll do:
  • Generate high quality content that is relevant, easy to understand, and approachable
  • Update and implement internal communication strategy, events, and community building moments
  • Advise partners and departments across the business on the best internal communications approach, to help them achieve their goals in respect to what employees think, feel and do
  • Analyze the effectiveness of our communication and engagement strategies, building responsive strategies informed by the experience of our employees
  • Inform and execute employee experience strategy, collaborating with Sr Leadership, People, communities, local site leads, and others to enhance employee experience and foster community
  • Plan and execute initiatives supporting the employee experience strategy, including engagement, culture, talent acquisition initiatives, and more
  • Develop and manage internal communications strategy to represent and shape group culture, effectively communicate strategic priorities, and provide clear messaging for a global audience
  • Build annual calendars for employee experience and communications activities based on strategic priorities and business cadence
  • Generating learning curriculum and experiences that guides to specific business outcomes
  • Leveraging business objectives and outcomes to guide the internal communications and events strategy

Traits and experience you possess:
  • Engineering and Product community management
  • Learning and development experience, driving deep understanding of business objectives driving toward specific outcomes
  • Internal communications support and drafting
  • Editorial Calendar management
  • Event organization and project management experience
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • TypeScriptLanguages
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • SnowflakeDatabases

What are Patreon Perks + Benefits

Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Dental & Vision Up to 85% coverage of individual insured costs - Plans through Guardian & VSP
Health Insurance Benefits
Up to 100% coverage of individual insured costs Plans through Cigna & Kaiser
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Paid Parental Leave: Up to 16 weeks paid bonding leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
$380/month for WFH equipment, fitness, family support, commuting, and more!
Home Office Stipend for Remote Employees
$380/month for WFH equipment, fitness, family support, commuting, and more!
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Learning Stipend: $3000/year for trainings, coaching, conferences, etc.
Time allotted for learning
Online course subscriptions available

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