Senior Internal and Employee Communications Manager

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GOAT Group is hiring a Senior Internal and Employee Communications Manager who will be responsible for leading the company’s employee communications function globally. This is an integral function within GOAT’s Communications team, with the need for additional support increasing as the company continues working remotely for the foreseeable future.

At GOAT Group, the Communications team is responsible for the company’s corporate and brand narratives among key stakeholders including employees, investors, business partners, media and community members. The team is passionate about the company's vision, relentlessly focused on bringing our mission to life. As a member of our team, you will join others who are passionate, collaborative and dedicated to delivering meaningful connections and enlivening the conversation around our brands. 

This person will formulate and execute a comprehensive plan and roadmap to support GOAT’s efforts to create and sustain a world-class internal culture fully aligned with the company’s values, brand and business strategy. The goals for this role are to: bring GOAT’s employee value proposition to life through the use of innovative and impactful communications, support and increase employee engagement, establish best practices that inspire GOAT Group employees, and support the growth of the company’s business as it continues to scale. As a member of GOAT Group’s Communications team, this role will partner closely with GOAT Group’s People team, as well as work directly with the company’s executive leadership team and key functional areas of the business.

In this role, you will:

  • Develop and implement an agile employee communications and engagement strategy and roadmap as part of the broader communications plan for the company
  • Utilize communications to support key culture and People initiatives including but not limited to Diversity, Equity and Inclusion, employee professional development, performance management processes, and other key employee-focused programs
  • Oversee, strategize and help execute employee communications channels and tools, such as recurring company-wide All Hands meetings, GOAT’s internal newsletter and other techniques
  • Manage the company’s presence and narrative on key employee-centric communications channels such as LinkedIn, Glassdoor and develop employee branding opportunities to support GOAT’s recruitment and retention efforts
  • Support People team with local and national community initiatives

We are looking for:

  • Bachelor’s degree in communications/PR, or related field
  • 7+ years experience leading or being part of the employee communications function at other dynamic, high-growth private sector businesses
  • Excellent demonstrated writing and verbal communications skills
  • Strategic thinker + hands-on practitioner
  • Proven ability to work effectively in cross-functional teams
  • Deep understanding of e-commerce and digital marketplaces
  • Experience supporting senior executives and a proven ability to help provide guidance and direction to peers
  • Exceptional copywriting and editing skills, with the ability to articulate a clear point of view on complicated issues in clear, concise communications.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

We encourage you to apply even if you feel unsure about whether you meet every single requirement. We look for people who are passionate about what we do, not just those who check off all the boxes.

GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants.

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Technology we use

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What are GOAT Group Perks + Benefits

Volunteer in local community
GOAT Group participates in Tech Gives Back.
Partners with Nonprofits
GOAT Group partners with Non Profits such as Shoes That Fit and The Midnight Mission.
Friends outside of work
Eat lunch together
Daily sync
Open office floor plan
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
GOAT Group employees can contribute up to $2,750 for Medical FSA, $5,000 for Dependent FSA, and $270 per month for commuter (parking and transit).
Disability Insurance
Disability insurance covers 60% of annual salary up to $10,000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary with a maximum of $250,000.
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
GOAT Group offers pre-tax commuter benefits for all employees and will provide an employer contribution to employees at our corporate office in exchange to not receive a parking permit.
Company Outings
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
GOAT Group offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
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