Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Senior Director, Brand Marketing

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Our Opportunity:


Chewy is looking for a consumer-centric Senior Director, Marketing to lead strategy, marketing campaign development, and GTM execution at our Plantation, FL, Seattle, WA or Boston, MA location. With storytelling, business insights and data acumen, this role will drive connection, engagement, and loyalty with consumers, partners, and employees. This marketing leader will oversee brand management and marketing to activate the Chewy brand as a business driver.   


What You'll Do:

  • Define the teams’ agenda, focus, and roadmaps aligning with our corporate and business goals. 
  • Develop comprehensive brand strategy development (vision, mission, values, positioning, architecture, etc) across Chewy and sub-brands
  • Create consumer preference and engagement through campaigns that deliver specific and measurable KPIs
  • Create consideration and adoption of key Chewy products and services
  • Collaborate with Marketing Science to standardize measurement frameworks applicable to brand and product marketing
  • Collaborate with cross-functional groups (media planning, PR, Digital, Social etc.) to drive strategic marketing planning and execution.
  • Oversee and optimize integrated marketing communication execution across the marketing mix from digital to TV to print.
  • Manage brand health measurement and translate findings into actionable strategy.
  • Partner with creative directors to uphold brand standards and evolve the Chewy brand to grow and expand.
  • Develop internal and 3rd party guidelines, and brand assets to enable the organization to execute against the brand
  • Collaborate with product management to develop branded consumer experiences across eCommerce sites and apps.
  • Lead and mentor an integrated marketing team to be high-performing marketers.
  • Influence across the organization to evangelize marketing best practices grounded in data insights.

 

What You'll Need:

  • 15+ years of consumer brand management ideally in both corporate and startup environments
  • Experience with developing consumer brands in consumer tech and/or eCommerce through the full brand lifecycle
  • Experience managing multiple brands as a holistic ecosystem as well as individually. 
  • Proven track record in connecting brand and product marketing to measurable business outcomes
  • Ability to blend traditional and digital marketing in cohesive consumer-first campaigns
  • Extensive experience collaborating successfully with creative teams internally and externally 
  • Able to provide leadership, mentorship, and build internal culture 
  • Adept at working in a cross-functional, matrixed organization
  • Comfortable in a hyper-growth, fast-paced, and self-starter environment
  • Expert in utilizing a number of different methodologies to understand consumers, identify opportunity areas and drive cohesive experiences



Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on Chewy.com
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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