Salesforce Marketing Cloud Analyst
Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Salesforce Marketing Cloud Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.
Work you'll do/Responsibilities
- Owns the interface with the business and Senior product leads (Client and Deloitte) to understand features and product roadmap
- Perform business analysis and be a liaison between client and the delivery Scrum teams for the following: processes, requirements, experience, user stories and business acceptance of the build
- Decompose features into User Stories, with testable acceptance criteria (including reporting acceptance criteria if applicable)
- Run workshops with the business and Senior product leads to gather all items required to build stories and acceptance criteria
- Works with architects, UX, development teams to complete the solution design and grooming of the stories that can be handed over to the build teams
- Conduct calls with the build teams to handover groomed stories and clearly communicate the business intent and connection of features
- Works with the build teams and the business for story demo and drives acceptance by the business or product leads
- Conducts the feature level demo session for client business stakeholders and executives
- Provides functional information required for triaging bugs during sprint, SIT and end to end testing
The Team
Our Digital Foundry & Operations works with the Enterprise Operations group to bring a flexible capability and fluid capacity model to the delivery of small technology projects and enhancements.
Qualifications
Required
- 5+ years of experience with Salesforce Marketing Cloud in a telecom environment
- Experience developing user stories as well as acceptance criteria for testing
- Experience with demo sessions with business stakeholders
- Experience with Sprint, SIT and End-to-end testing
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
- Salesforce Marketing Cloud Certification is preferred