Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Salesforce Marketing Cloud Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.

Work you'll do/Responsibilities

• Owns the interface with the business and Senior product leads (Client and Deloitte) to understand features and product roadmap
• Perform business analysis and be a liaison between client and the delivery Scrum teams for the following: processes, requirements, experience, user stories and business acceptance of the build
• Decompose features into User Stories, with testable acceptance criteria (including reporting acceptance criteria if applicable)
• Run workshops with the business and Senior product leads to gather all items required to build stories and acceptance criteria
• Works with architects, UX, development teams to complete the solution design and grooming of the stories that can be handed over to the build teams
• Conduct calls with the build teams to handover groomed stories and clearly communicate the business intent and connection of features
• Works with the build teams and the business for story demo and drives acceptance by the business or product leads
• Conducts the feature level demo session for client business stakeholders and executives
• Provides functional information required for triaging bugs during sprint, SIT and end to end testing

The Team

Our Digital Foundry & Operations works with the Enterprise Operations group to bring a flexible capability and fluid capacity model to the delivery of small technology projects and enhancements.

Qualifications

Required

• 5+ years of experience with Salesforce Marketing Cloud in a telecom environment
• Experience developing user stories as well as acceptance criteria for testing
• Experience with demo sessions with business stakeholders
• Experience with Sprint, SIT and End-to-end testing
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

• Salesforce Marketing Cloud Certification is preferred