360Learning is looking for a Revenue Operations Manager to join our marketing team. Your mission is to increase our lead to opportunity conversion by improving the performance of our inside sales teams and activating our existing lead database.

More specifically, you will mainly be in charge of global lead routing, lead scoring, nurturing & reactivation programs, BDR tools, enablement & performance monitoring.

This role will be enabled to have a massive business impact working at the intersection of marketing and sales. You will report to the Director of Marketing Operations and work closely with demand gen and business development teams. You will benefit from thorough onboarding and continuous learning & coaching opportunities as you grow within the company.

Within 1 month, you will:

Be aware of marketing targets, organization, roadmap, tools, and processes
Meet most of your colleagues
Lead a first simple project to familiarize with our work environment

Within 3 months, you will:

Collect business needs and identify opportunities for improvement
Define your quarterly OKRs (Objectives and Key Results)
Take ownership of lead routing, BDR tools & processes

Within 6 months, you will:

Drive insights into BDR performance
Identify and lead projects to drive BDR performance
Take ownership of lead scoring, nurturing & reactivation programs

Within 12 months, you will:

Build your 12-months roadmap
Give strategic input to define your team’s roadmap
Be a key partner for all Demand Gen & BDR teams

The Skills Set

2+ years of experience in sales or marketing operations, in a B2B SaaS environment
Experience working in or with a business development team, in a B2B SaaS environment
Understanding of the marketing & sales funnel and key B2B SaaS funnel metrics
Ability to communicate clearly on complex projects and facilitate internal alignment
Strong rigor & attention to detail
Growth mindset & can-do attitude
SaaS B2B experience is a plus
Enthusiasm for our culture explained here: https://bit.ly/Convexity_360L

What We Offer

Compensation. Competitive salary + equity
Benefits/Perks. Comprehensive medical, vision and dental insurance. 401k matching after 6 months. Generous parental leave policy. Level up your skills with our very own platform. Apero with team members from around the world.
Balance. We offer 20 days of annual PTO + 5 days for sick leave + holidays! We are remote-friendly and promote flexible work hours.
Culture. We are powered through our culture called Convexity (you will hear this a lot). We are strong-believers in documenting our process, sharing continuous feedback and having low authority. A framework to make you successful - Envision what's it like to join 360Learning from onboarding to ramp-up, and beyond: https://360learning.com/blog/360learner-journey/

Interview process

Call with our recruiter
Job Coach Interview
Cases Study
Clarification meetings with other 360Learners
Interview with one of our co-founders
Offer!

#LI-GV1

Who We Are

360Learning empowers Learning and Development teams to drive culture and growth through Collaborative Learning. Our learning platform combines collaborative tools with the power of an LMS, enabling high-growth companies to unlock learning based on collective expertise instead of top-down knowledge. 360Learning is the easiest way to onboard new employees, train customer-facing teams, and develop professional skills–all from one place.

360Learning powers the future of work at 1,500 organizations, including Toyota, Criteo, and Airbus. Founded in 2012, 360Learning has raised $240 million, with 300+ team members across New York, Paris, and London. You can learn more in this blog post from our CEO: https://360learning.com/blog/top-down-management/.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

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Candidate Location Eligibility:

Albuquerque, NM

Ann Arbor, MI

Atlanta, GA

Austin, TX

Baltimore, MD

Baton Rouge, LA

Birmingham, AL

Boise, ID

Boston, MA

Buffalo, NY

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Charlotte, NC

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Cleveland, OH

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Columbus, OH

Dallas-Fort Worth, TX

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Other US Location

Palm Bay-Melbourne-Titusville

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Wilmington, NC

Technology we use

Engineering
Product
Sales & Marketing

- JavascriptLanguages
- TrelloManagement
- HubSpotCRM
- SalesforceCRM
- MarketoLead Gen

Caroline Solis

VP of Marketing

Leading teams to victory through continuous learning

For Caroline Solis, there’s immense power in collaborative learning — not only for the customers she serves, but for every member on her team. That’s because as VP of marketing, Solis is responsible for growing 360Learning’s global revenue pipeline, which requires an evolving approach. “I’m constantly learning from the team through the unique perspective each person brings,” she said. Solis attributes this exchange of knowledge to the company’s culture of coaching instead of top-down management. “When a team member says ‘Hey, thanks for teaching me that,’ my heart is truly full!”

Achieving our revenue growth goals is our number one priority. I can say confidently that if we hit this ambitious goal, every team member owns a piece of it.

Travis Lopes

Enterprise Account Executive

Remote-first policies have allowed employees to flourish

Since joining 360Learning, Travis Lopes has traveled — a lot. “We have a core value called ‘Your Work, Your Way’ that allows us to work when, where and how we want as long as we’re hitting our KPIs,” he said. That has granted Lopes the ability to work in Europe, South America, at home and even relocate to Nashville to purchase a house. He also attributes much of his sales success — and the company’s tight-knit culture — to the establishment of different hybrid work policies. “Starting in 2020, each employee got to pick the model that suited them best and we’ve all found ways to thrive.”

It’s so important to feel like you’re supported and like you belong, and to know your teammates are in it with you working towards the same goals.

Lalitha Thirunagari

Sr. Account Executive, Enterprise

Setting up sales teams with resources that empower

When Lalitha Thirunagari initially joined the sales team, she closed her first big deal within two months. “My entire onboarding process was outlined for me so I knew exactly what I needed to do,” she said. “Our convexity culture was a key reason I was able to ramp so quickly.” The company also regularly provides sales strategy training, customer objection coaching and even DEI learning opportunities like women in leadership workshops, which Thirunagari plans to embrace. “Our internal processes are well designed for us to request any type of support we need, which is often critical in sales.”

I love that our convexity culture allows us to balance our work and personal lives by promoting asynchronous learning opportunities — I’m currently working with a tutor to learn French!

How would you describe the company’s work-life balance?

One of our company values is to enable employees to choose where and when they work. We refer to it as “your life, your way.” For me, that means a range of things–I want the flexibility to go for a long lunch with a friend, take an afternoon spin class, or take PTO without any pressure to be tethered to work.

Caroline

Director of Product Marketing

How do you collaborate with other teams in the company?

We all want to be 1% better today than yesterday. We go the extra mile to help others and make them feel awesome.

Sophie

VP Operations & Strategy

How has your career grown since starting at the company?

360Learning offers great opportunities for impact-oriented people. I joined 360Learning 1.5 years ago and my scope has evolved 3 times. At each step, I've received impactful coaching to help me step-up to challenges and have been continually encouraged to step out of my comfort zone. This is exactly what I was hoping for when joining the company.

Benjamin

Head of Operations

How do you empower your team to be more creative?

My goal is to develop leaders, not followers. It means encouraging my team to take ownership of virtually anything that can be improved whether they are a VP or an intern. I am intentional about giving everyone the space to experiment, learn from their mistakes, and ultimately reveal their genius.

Jean-Christophe

CRO, Americas

What makes someone successful on your team?

Self-sufficiency is key at 360Learning. We have a culture that practices autonomy and accountability. If you like the ability to work in an asynchronous way while still being a team player, success will not be far behind.