About this Opportunity:

The Product Marketing Manager articulates the value of Popmenu products to ensure clients and prospects are getting the right message, whether through marketing channels and tactics or interactions with our team members, and represents the customer's voice in product discussions. As an acting voice of the customer, this role assists in guiding product improvements by messaging and branding each appropriately to increase growth and usage of all Popmenu products. Reporting to the Lead Product Marketing Manager, and joining a newly established product marketing team, you’ll have the chance to blaze a path for Popmenu in this role and assist in establishing Popmenu as the number one restaurant technology for any independent restaurateur.

What's on Your Plate:

• Collaborating cross-functionally with product, marketing, sales, customer experience, and other teams to build alignment around go-to-market plans, create product positioning, messaging, and success metrics for all Popmenu products.
• Defining product user personas and identifying segmentation opportunities for both existing and prospective clients.
• Engaging with the sales and CX team to ensure they are informed and equipped to deliver consistent messaging and products to our clients/prospects.
• Partnering with content marketing and sales to develop content for existing clients and prospects around product launches and feature updates.
• Leading and influencing others to make customer-centered, data-backed decisions.
• Conducting necessary research to help Popmenu deeply understand our different customer segments and product performance.
• Key KPIs tied to company goals including self-signup volume, inbound lead count, product adoption/usage/upgrades, transactional revenue, and churn.

Bottom line - in this role it is your responsibility to help the company deeply understand market and customer needs and adjust the strategy or messaging accordingly.

What You Bring to the Table

• Influential leadership skills - Ability to foster creativity, collaboration and consensus both inside and out of your area of ownership.
• A deep empathy for both current and prospective clients and an ability to adapt how you communicate to best reach and engage your audience.
• Willingness to be hands on - We all have to lean in. We should be constantly looking for opportunities to impact Popmenu’s growth and the success of our clients.
• Strategic project management skills - demonstrated experience in establishing and executing multiple strategic projects at one time.
• Outstanding communication skills (verbal, written, and visual) with the ability to influence and build consensus.
• A strong sense of curiosity -- the ability to see potential in an idea/product/feature and know how and where to present that to the ideal audience and convert.
• Ownership & Accountability - you can take an idea, create a strategy and plan for action, and follow it through to the end.
• Start-up ready - you have the confidence and problem-solving skills to be effective in situations with limited information.
• Comfortable with change - able to adapt and pivot to maintain alignment to business priorities.
• You have a passion for restaurants, dining out, and helping independent restaurant owners grow their business and solidify their position as staples of our communities.
• Nice to have: B2B or B2C software experience

What's In It For You

• The opportunity to work with a high-energy, highly collaborative marketing team and agency partners that are receptive to new ideas that accelerate the penetration of a massive total addressable market.
• We offer a competitive salary and equity opportunity for strong performers.
• Flexibility and freedom are high. We have both a hybrid and fully remote team. We care about results above all else.
• We’re early enough that you can make significant contributions to the company’s success, but have enough in place already that you won’t have to create everything from scratch.
• We work with extreme agility and fluidity, and need your help improving that velocity as we scale up smartly. You can have a major impact on how our processes take shape to achieve our goals.
• You will work with and learn from a team that is experienced in both restaurants, technology, and marketing -- a combination sure to inspire groundbreaking products and marketing campaigns.
• Your visibility will be high, with daily opportunity to share wins and learnings with the entire company.

At Popmenu we believe in transparency and meeting candidates at eye-level. We know that money isn’t everything - but it is important. For this role, we have determined a compensation range of $100k to $110k in addition to company equity to be a fair and attractive offer.

We would love the opportunity to meet you and learn more about you and your background. Final offer amounts are determined by multiple factors and may vary from the amount above. Looking forward to chatting with you!

Who We Are:

Popmenu is a fast-growing, venture-backed SaaS business in the restaurant/hospitality sector working with more than 6,000 restaurants every month. We are dedicated to revolutionizing the industry in a way that benefits both the restaurant owner and the consumer. We started with our now-patented, dynamic menu technology that unleashes the power of a restaurant’s greatest marketing tool: the menu. Since then, we have been endlessly innovating to continue tackling existing and emerging industry needs.

We hire exceptionally bright, motivated people who are passionate about helping great restaurants reach their full potential. We offer a flexible work environment, a pioneering concept, a product our clients love, and talented teammates. This is a chance to make great things happen and be a difference maker. We’re excited to meet you! 

What We’re Serving:

• We have an empowering culture centered around our four core values. Our work environment emphasizes collaboration, energy and openness above corporate formality - you can be yourself and save the suit for special occasions. (We’ve also won a few awards - Glassdoor Best Places To Work and Top Workplaces USA to name a couple.)

• We know that great ideas are rooted in diverse culture and experience. We are always striving to create an environment where everyone feels a sense of belonging.

• Flexibility and freedom are high—are you doing your part and getting your work done? That’s all that matters.

• We’re growing fast but there’s still plenty of runway for you to have major impact. We’ve built infrastructure to ensure you’re not starting from scratch or getting lost along the way.

• Innovation is in our DNA—to find great ideas you have to break things. We encourage you to fail fast, fail smartly and fail forward.

• Your visibility will be high, with daily opportunity to share wins and learnings with the entire company. 

• Work alongside a talented team with experience developing, marketing and selling products for millions of users and thousands of clients—there is always something new to learn from one another.

• We offer a competitive salary and equity along with an excellent benefits package for all our full-time employees, including medical, dental, vision, 401k matching, and an open PTO policy.